A hand holding an iPad with a page from Hydro Ottawa's MyHydroLink online customer portal on screen

My Account

MyHydroLink provides you with a wealth of information about your Hydro Ottawa account and access to online services. Registered users can easily and conveniently:

  • View account balance and payment history;
  • Track electricity consumption in easy-to-read charts;
  • Submit a move request;
  • Register for E-Billing to ‘Go Paperless’; and
  • Subscribe to one of our many Account Alert email reminders.


We’re here to help.

In the event of a disruption, you can easily manage your account online through MyHydroLink.

Registered users can conveniently view their account balance, amount due and due date, or go paperless by signing-up for E-Billing. You can also register for one of our automated payments plans and subscribe to email reminders.

Register today and join the thousands of customers who are already enjoying the convenience of E-Billing!

Not a MyHydroLink account holder? Sign-up here.



Faster. Simpler. Greener.

Less paper. More convenience.

Go paperless today or call 613 738-6400



A woman looking at her laptop on a desk with sunglasses to one side.

Save time by signing up for our pre-authorized payment plan.

The amount due will be withdrawn from your bank account on the due date each month.