A hand holding an iPad with a page from Hydro Ottawa's MyHydroLink online customer portal on screen

My Account

MyHydroLink provides you with a wealth of information about your Hydro Ottawa account and access to online services. Registered users can easily and conveniently:

  • View account balance and payment history;
  • Track electricity consumption in easy-to-read charts;
  • Submit a move request;
  • Register for E-Billing to ‘Go Paperless’; and
  • Subscribe to one of our many Account Alert email reminders.
     

WORRIED ABOUT MAIL DELIVERY?

We’re here to help.

In the event of a disruption, you can easily manage your account online through MyHydroLink.

Registered users can conveniently view their account balance, amount due and due date, or go paperless by signing-up for E-Billing. You can also register for one of our automated payments plans and subscribe to email reminders.

Register today and join the thousands of customers who are already enjoying the convenience of E-Billing!

Not a MyHydroLink account holder? Sign-up here.


 


 

ONE SMALL CHANGE CAN MAKE A BIG DIFFERENCE

Switch to E-Billing by December 31st and we’ll donate $5 to help CHEO upgrade its critical (and paperless!) patient monitors.

#GOPAPERLESS SO CHEO CAN TOO!

 


 
Make another
SMALL CHANGE
That can help save lives.


While you’re at it, sign up for one of our Pre-Authorized Payment plans and we’ll donate $5 more. That’s double the convenience for you and double the impact for CHEO!