Viewing your account online provides you with a wealth of information and access to online services.


Please note that the Hydro Ottawa customer login process has changed.

You are now required to use the email address associated with your account.
To better protect your information you may also need to reset your current password before successfully logging in.

Your password must be at least 8 characters in length, contain an uppercase and lowercase character and one complex symbol (!@#$%^*?).



Do you know how #electricity gets to your house? Take a look at the transmission network to learn more.…
@hydroottawa - 20 hours ago
Savez-vous comment l’électricité est acheminée jusqu’à vous? Jetez un coup d’œil sur le système de transmission.…
@hydroottawa - 20 hours ago
RT @NIOSocial: The fastest electric car in the world just set a new world record. NIO EP9 is now the fastest autonomous car ever. https://t…
@hydroottawa - 21 hours ago

We have updated our Privacy Policy

Protecting our customer’s personal information is of paramount importance to the way we do business.
Our Privacy Policy describes the practices we have in place relating to the management of your personal information.