Notice: Our site is currently undergoing maintenance preventing access to your MyHydroLink account and the accuracy of our Outage Centre information.
A hand holding an iPad with a page from Hydro Ottawa's MyHydroLink online customer portal on screen

My Account

MyHydroLink provides you with a wealth of information about your Hydro Ottawa account and access to online services. Registered users can easily and conveniently:

  • View account balance and payment history;
  • Track electricity consumption in easy-to-read charts;
  • Submit a move request;
  • Register for E-Billing to ‘Go Paperless’; and
  • Subscribe to one of our many Account Alert email reminders.

Register today and join the thousands of customers who are already enjoying the convenience of E-Billing!

Not a MyHydroLink account holder? Sign-up here.