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Hydro Ottawa offers a full suite of services for our customers (most of which are completely free). You can browse and request any service online using our simple self-service tools. So whether you are renovating your home, expanding your business, or reporting a concern, we have you covered.

To begin, refer to the Conditions of Service, Section 3.0 and Appendix G first for your options. Then, when you are ready, you may submit your request online. Please allow 10-business days for the scheduling of your appointment.

A load summary will be needed to assess service size.