Tree trimmer in an aerial bucket assessing a tree

News Releases



October 23, 2018 - Managing your Hydro Ottawa Account during a Postal Disruption
Hydro Ottawa customers who receive their monthly bills by mail may be impacted by a postal disruption and should be aware that they are still responsible for keeping their accounts up-to-date.

October 12, 2018 - Planned power outage for 48,000 customers
Repair work continues after Hydro One’s Merivale transformer station was significantly damaged by a tornado on September 21. In order to return elements of the Merivale station into service, a short outage is scheduled for Sunday, October 14 from 4:00 a.m. to 4:30 a.m

September 25, 2018 - Less than one thousand customers without power after devastating tornadoes
Hydro Ottawa crews have made significant progress in restoring power after Friday’s devastating storm, with less than 1,000 homes and business still affected by outages. The majority are in the College and Knoxdale-Merivale wards where devastation was greatest.

September 24, 2018 - 165,000 customers restored as Hydro Ottawa crews, assisted by contractors and Alectra Utilities make significant progress
As of 11:00 a.m. Monday, Hydro Ottawa has restored power to more than 165,000 customers throughout its service territory. An estimated 3,570 customers remain without power, mainly in the College and Knoxdale-Merivale wards where devastation was greatest. Crews will continue their restoration efforts until all residents are reconnected.

September 22, 2018 - Hydro Ottawa crews face extensive damage to power grid after devastating storm
Hydro Ottawa crews, contractors and utility partners are working 24/7 to restore power to more than 70,000 customers. The tornado, high winds and thunderstorms that surged through the Ottawa region late Friday have caused significant damage to both the local and provincial electricity grids.

September 21, 2018 - Tornado, heavy winds cause widespread power outages across Ottawa
A devastating storm that caused a tornado, heavy winds and lightning across Ottawa has left about one third of Ottawa without power. Hydro Ottawa crews are working to restore power to 147,000 customers, primarily in the central and south areas of the city.

September 12, 2018 - Hydro Ottawa employees en route to United States in anticipation of Hurricane Florence
A crew of 14 Hydro Ottawa employees have said goodbye to family members, and are now heading to North Carolina in anticipation of Hurricane Florence.

August 16, 2018 - Hydro Ottawa powers fun for eighteenth year at Special Needs Day at the Capital Fair
Today, Hydro Ottawa hosts its 18th Special Needs Day at the Capital Fair. Approximately 1,400 children and adults with developmental and/or physical disabilities and their caregivers will experience the sights, sounds and attractions of a day at the fair. This private event allows attendees to enjoy themselves a day before the fair opens to the public.

August 13, 2018 - Hydro Ottawa warns of scam targeting small businesses
Hydro Ottawa received multiple reports today of suspicious callers posing to be utility representatives. These calls are not from Hydro Ottawa, and are fraudulent. Ottawa Police Services have been advised.

July 5, 2018 - Save paper for what matters! Hydro Ottawa teams up with CHEO
Understanding that children’s drawings and other works of art are cherished keepsakes for many parents, Hydro Ottawa hopes to encourage its customers to sign up for paperless billing and save paper for what matters: kids and their imaginations.

June 27, 2018 - Hydro Ottawa releases 2017 Annual Report
Hydro Ottawa Holding Inc. today released its 2017 Annual Report, which showcases the company’s strong performance and celebrates the completion of its Chaudière Falls expansion project.

June 1, 2018 - Old meets new as Chaudière Falls opens its doors
June 1, 2018 – Media are invited to come explore the newly opened hydroelectric generating station at Chaudière Falls this weekend, June 2 and 3, as a part of Doors Open Ottawa.

May 5, 2018 - High winds cause dozens of power outages across Ottawa
Hydro Ottawa crews continue to restore power after Friday’s high winds downed trees and damaged hydro poles. At this time, 9,000 customers remain without power in 120 separate outages needing repair.

April 24, 2018 - Hydro Ottawa and FLO to pilot residential charging stations in Ottawa
At the EV/VE 2018 Conference and Trade Show in Ottawa today, Hydro Ottawa announced a partnership with Canada’s largest electric vehicle (EV) charging network provider, FLO, to pilot one hundred ‘level two’ charging stations with residential customers in Ottawa.

April 19, 2018 - Growing its renewable generation distinguishes Hydro Ottawa as one of Canada’s Greenest Employers
Hydro Ottawa is proud to announce its selection as one of Canada’s Greenest Employers; making it the seventh time the company has won the award.

April 17, 2018 - Power outages remain for 1,700 customers
Hydro Ottawa crews have been working around the clock to restore power to customers in multiple areas across the city. As of 9 a.m., the majority of customers have been restored with approximately 1,700 customers still out in pockets of the city.

April 16, 2018 - Freezing rain causes dozens of power outages across Ottawa
Heavy freezing rain has downed trees and damaged hydro poles, causing more than 90 power outages across Hydro Ottawa’s service territory.

March 23, 2018 - Switch off for Earth Hour
Hydro Ottawa will once again stand in solidarity with millions of people worldwide for Earth Hour.

March 5, 2018 - Hydro Ottawa to participate in IESO province-wide voltage reduction test
Hydro Ottawa, along with other local distribution companies throughout Ontario, is participating in a province-wide exercise on March 6 to ensure emergency preparedness for our power system.

March 2, 2018 - One of Canada’s Best Diversity Employers: Hydro Ottawa creating a culture of inclusion
Hydro Ottawa is proud to announce its selection as one of Canada’s Best Diversity Employers. The company’s commitment to diversity and inclusion has made it a role model in cultivating a culture of belonging thanks to its executive-sponsored Diversity Council and sub-groups.

February 13, 2018 - Hydro Ottawa at the heart of change for CHEO patients
Today, Hydro Ottawa presented CHEO with the funds from the 2017 Be at the Heart of Change, Go Paperless Campaign. From August 9 to December 31, 2017 when Hydro Ottawa customers registered for e-billing or automated payments, Hydro Ottawa donated $5 toward the purchase of a portable echocardiography machine.

February 9, 2018 - Hydro Ottawa’s millennial workforce doubles: Utility a top employer for young people
A decade ago, Hydro Ottawa launched an initiative to attract and retain the next generation of workers. This workforce renewal has succeeded in attracting young talent, doubling the number of employees under 35 to 32 percent.

January 31, 2018 - A perfect 10 for top candidates! Hydro Ottawa is a Top Employer for tenth straight year
For a decade, Hydro Ottawa has been recognized as a top National Capital Region employer. Thanks to its celebrated company culture and emphasis on employee engagement, the company has demonstrated year-over-year that community, development, and the value of a diverse workforce makes it a top attraction for top candidates.

January 10, 2018 - Hydro Ottawa Recognized for Helping U.S. communities after Hurricane
The Edison Electric Institute today presented Hydro Ottawa with the association’s “Emergency Assistance Award” for its outstanding work assisting customers impacted by Hurricane Irma in September 2017.

September 12, 2017 - Hydro Ottawa employees to United States to help after hurricane
A group of 25 Hydro Ottawa employees are heading towards the southern United States today to assist with power restoration after Hurricanes Irma and Harvey devastated many communities. The team of skilled power line maintainers will assist in restoring power after high winds and flooding has left many in the dark.

August 17, 2017 - Hydro Ottawa powers fun for largest crowd yet for Special Needs Day at the Capital Fair
Today, Hydro Ottawa hosts its largest crowd ever for Special Needs Day at the Capital Fair. Approximately 1,500 children and adults with developmental and/or physical disabilities, along with their families and caregivers, will experience the sights, sounds and attractions of a day at the fair – a day before it opens to the public.

August 9, 2017 - Hydro Ottawa at the heart of change: Supports CHEO with new E-Billing campaign
Now is the chance for Hydro Ottawa customers to ‘be at the heart of change’. The utility today announced its 2017 Go Paperless campaign, in which it pledges $5 to the Children’s Hospital of Eastern Ontario (CHEO) for each customer who registers for E-Billing by December 31, 2017.

June 28, 2017 - Hydro Ottawa releases 2016 Annual Report
OTTAWA – June 28, 2017 – Hydro Ottawa Holding Inc. today released its 2016 Annual Report, which showcases the company’s strong performance and celebrates the utility’s 100 years of service to the community.

April 27, 2017 - Dive in to savings with new pool pump rebate
OTTAWA – April 27, 2017 – Hydro Ottawa customers who own in-ground pools can now save $400 on a more energy-efficient pump with the Save on Energy Poolsaver program.

April 24, 2017 - Westin Ottawa makes sustainability a permanent guest
OTTAWA – April 24, 2017 – With such innovative ideas as its piano staircase that musically inspires staff to skip the elevator, to installing high-efficiency chillers, or retrofitting thousands of light bulbs; The Westin Ottawa has been a local conservation champion for more than a decade

April 13, 2017 - Hydro Ottawa earns Top Employer nod for ninth straight year
Hydro Ottawa continues its record as a top National Capital Region employer this year as a result of its ongoing commitment to employee, workplace, and community engagement.

February 17, 2017 - CHEO to receive new patient monitors as a result of Hydro Ottawa E-Billing campaign
The Children’s Hospital of Eastern Ontario (CHEO) received $101,805 for new patient monitors from Hydro Ottawa today as a result of its successful 2016 Go Paperless campaign.

January 10, 2017 - Hydro Ottawa recognized for powering young peoples’ careers
OTTAWA – January 10, 2017 – Amid a growing number of retirements facing the company, Hydro Ottawa continues to be regarded as a best employer for those in the earlier stages of their careers. For the fourth year in a row, the utility in the Nation’s Capital has been named one of Canada’s Top Employers for Young People.

January 4, 2017 - Crews working to restore power throughout city after ice, snow fall
OTTAWA – January 4, 2017 – Hydro Ottawa crews are working to restore power to 4,510 customers in multiple areas across the city. Freezing rain followed by snow has caused some fallen trees and damaged overhead power lines and electrical equipment.

January 4, 2017 - Crews to work throughout night to restore power across city
OTTAWA – January 4, 2017 – Hydro Ottawa crews will work throughout the night to restore power to our customers affected by this winter storm. Last night’s freezing rain and snow, coupled with today’s winds, have damaged electrical equipment in more than one hundred locations.

January 4, 2017 - City of Ottawa has Opened Two Warming Centres
Recognizing that the weather is expected to get colder overnight, Hydro Ottawa is working with the City of Ottawa to ensure that residents affected by power outages get the help they need. The City of Ottawa has opened two warming centres where residents can seek shelter.

September 28, 2016 - Hydro Ottawa recognized for setting the standard in green power
OTTAWA – September 28, 2016 – Hydro Ottawa is honoured to be recognized at the Ontario Energy Association Excellence Awards as Company of the Year for its industry-leading best practices, including its growing green energy generation portfolio

September 21, 2016 - Energy Ottawa and City of Ottawa announce the dawn of a new solar initiative
Today, Energy Ottawa, a subsidiary of Hydro Ottawa, announced its solar rooftop installation project alongside the City of Ottawa and Mayor Jim Watson.

August 18, 2016 - 1,400 descend on Capital Fair a day before gates open
August 18, 2016 – Ottawa - Today, Hydro Ottawa has partnered with the Capital Fair to host Special Needs Day. This accessible day provides children and adults with developmental and/or physical disabilities, along with their families and caregivers, the opportunity to experience all the sights, sounds and fun of a day at the fair.

August 16, 2016 - Hydro Ottawa continues its commitment to kids at CHEO in new E-Billing campaign
OTTAWA – August 16, 2016 – Today, Hydro Ottawa announced its 2016 Go Paperless campaign, in which the utility will donate $5 to CHEO for every customer who registers for E-Billing before December 31, 2016.

August 15, 2016 - Hydro Ottawa encourages employees to ‘Let Your Light Shine’ for Pride Week
Today, Hydro Ottawa took part in the Ottawa Capital Pride Workplace Challenge in support of Capital Pride Week with a rainbow Pride flag raising at its head office on Albion Road North.

August 8, 2016 - Hydro Ottawa to participate in IESO province-wide voltage reduction test
OTTAWA – August 8, 2016 – Hydro Ottawa, along with other local distribution companies throughout Ontario, is participating in a province-wide exercise on August 9 to ensure emergency preparedness for our power system.

July 2, 2016 - Hydro Ottawa crews continue to restore power throughout the City
At the height of the storm, there were more than 14,100 customers without power, caused by high winds and fallen tree branches on wires. Hydro Ottawa crews have been working since the storm hit and will continue throughout the night to restore power to thousands of customers.

June 22, 2016 - Hydro Ottawa releases 2015 Annual Report and new strategic plan
Hydro Ottawa Holding Inc.’s Bryce Conrad, President and Chief Executive Officer and Jim Durrell, C.M., Chair, Board of Directors, presented the company’s 2015 Annual Report before City Council today, highlighting the company’s strong financial performance and growth in its renewable energy generation business.

June 21, 2016 - Hydro Ottawa crews assist in Québec restoration efforts
Today, Hydro Ottawa deployed crews and equipment to assist Hydro-Québec with power restoration to more than 150,000 customers. Approximately 24 Hydro Ottawa employees will be arriving in the Papineauville area later this afternoon, and are expected to be there for the next several days

June 20, 2016 - Hydro Ottawa enters into agreement with Hydro-Québec to acquire remaining hydroelectric assets at Chaudière Falls
Today, Minister of Energy, Glenn Thibeault and Minister of Infrastructure, Bob Chiarelli joined Hydro Ottawa’s President and CEO, Bryce Conrad and Chair of Hydro Ottawa’s Board of Directors, Jim Durrell, to announce that Hydro Ottawa has entered into a purchase and sale agreement with Hydro-Québec.

June 8, 2016 - Public Statement – Update on Sinkhole in Downtown Ottawa
At approximately 10:45 this morning, Hydro Ottawa experienced a power outage affecting 850 customers in the Rideau, Nicholas, Wellington and Sussex area due to a sinkhole at the corner of Sussex and Rideau.

June 3, 2016 - Opening the Doors to Hydro Ottawa's Historic Hidden Gem
For the sixth consecutive year, Hydro Ottawa is welcoming visitors to its Chaudière Falls Generating Station No. 2 for guided tours of the 125-year-old hidden gem. Throughout this two-day event, guests will not only learn more about Ottawa's history, but will be given insight into how their electricity is produced.

June 2, 2016 - Hydro Ottawa joins local environmental leaders in the fight against climate change with Carbon 613
Hydro Ottawa is proud to announce today that it is taking important steps to fight climate change within its own organization, as well as assisting in the efforts of the greater Ottawa business community by joining Carbon 613.

May 25, 2016 - Hydro Ottawa recognized for promoting energy efficiency with ENERGY STAR Award
Yesterday, Natural Resources Canada awarded Hydro Ottawa an ENERGY STAR® Canada Award for its successful approach to encouraging energy efficiency in 2015.

April 22, 2016 - Hydro Ottawa committed to being one of the greenest utilities in Canada
Hydro Ottawa is the largest municipally owned producer of green power in Ontario, generating renewable energy at its run-of-the-river hydroelectric plants in Ottawa and Gatineau, in nearby communities in Eastern Ontario, and in upper New York State.

March 29, 2016 - Hydro Ottawa responds to sentence under Occupational Health and Safety Act
OTTAWA – March 29, 2016 – Today, His Worship Justice of the Peace Mackey fined Hydro Ottawa $225,000 plus a 25% victim surcharge in relation to three offences for which it was convicted on July 13, 2015 under the Occupational Health and Safety Act.

March 18, 2016 - Hydro Ottawa employees giving kids a sporting chance
Today, Hydro Ottawa and Christie Lake Kids are proud to host the 7th annual Hydro Ottawa STAR Cup. Hydro Ottawa employees will volunteer their time to play hockey with the Christie Lake kids and show their support through participation and positive role modelling.

March 9, 2016 - Hydro Ottawa honoured with Employer Excellence award from Hire Immigrants Ottawa
This morning, Hydro Ottawa was recognized at the 2016 Employer Council of Champions Summit and Awards conference as an Employer of Excellence in the National Capital Region.

February 25, 2016 - Hydro Ottawa crews assist in Québec restoration efforts
Today, Hydro Ottawa deployed crews and equipment to assist Hydro-Québec with power restoration to more than 150,000 customers.

February 4, 2016 - Hydro Ottawa recognized as being a great employer for great people
For the eighth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers.

January 22, 2016 - Hydro Ottawa, North American utilities partnering to deal with increasing weather-related emergencies
Hydro Ottawa is proud to announce it recently signed a formal agreement to become a member of the North Atlantic Mutual Assistance Group (NAMAG). Made up of 29 utilities from across north-east Canada and the United States, NAMAG members agree to deliver not-for-profit assistance during times of crisis.

January 11, 2016 - Hydro Ottawa - a top pick for “Millennials”
For the third year in a row, Hydro Ottawa has been recognized as one of Canada’s Top Employers for Young People.

November 16, 2015 - Hydro Ottawa’s clean energy expansion officially underway at Chaudière Falls
Today, distinguished guests and media joined Hydro Ottawa’s President and CEO, Bryce Conrad, on a tour of the future site of the utility’s new 29-megawatt (MW) facility.

November 12, 2015 - Hydro Ottawa once again outshines its own United Way fundraising goal, changing more than 1,000 lives
Hydro Ottawa today announced that it outshined its fundraising goal, raising a record $281,485 for its 2015 United Way Ottawa workplace campaign.

November 5, 2015 - Hydro Ottawa funds 12 projects for frontline agencies fighting homelessness
Today, Hydro Ottawa and United Way Ottawa announced funding for eight local frontline agencies to invest in a dozen energy efficient projects.

October 28, 2015 - Hydro Ottawa removes equivalent of 49,000 homes from the grid through four-year conservation plan
OTTAWA – October 28, 2015 – Hydro Ottawa saved 414.9 million kilowatt hours (kWh) of electricity between 2011 and 2014, exceeding its targets set out by the province as a result of increased customer uptake in programs.

October 9, 2015 - And the VOscar Goes to: Jim Durrell
Jim Durrell, Chair of Hydro Ottawa’s Board of Directors, was honoured by Volunteer Ottawa with the organization’s prestigious Lifetime Achievement Award.

August 20, 2015 - 1,200 descend on Capital Fair a day before gates open
OTTAWA – August 20, 2015 – Today, Hydro Ottawa is proud to welcome more than 1,200 people with developmental and/or physical disabilities, along with their families and caregivers, for an incredible day at the Capital Fair.

August 12, 2015 - Hydro Ottawa pledges support to CHEO with newest Go Paperless campaign
Starting today, Hydro Ottawa will make a $5 donation to the Max Keeping Fund for Kids at CHEO for every customer who registers for E-Billing before December 31, 2015.

July 29, 2015 - Hydro Ottawa acquires 10 run-of-the-river hydroelectric facilities from Fortis Inc. in Ontario and New York
Hydro Ottawa (under its subsidiary, Energy Ottawa) is pleased to announce that it has acquired 10 run-of-the-river hydroelectric facilities from Fortis Inc., in Ontario and nearby New York State; representing approximately 30.9 megawatts of installed operating green energy capacity.

July 28, 2015 - Hydro Ottawa leverages behavioural science principles to encourage energy efficiency in new program
Hydro Ottawa is empowering residential customers to conserve energy on hot summer days with its latest initiative that uses gamification techniques – the first of its kind in Canada.

July 13, 2015 - Public Statement - Hydro Ottawa responds to verdict under Occupational Health and Safety Act
His Worship Justice of the Peace Mackey found Hydro Ottawa guilty of three of the five offences with which it was charged under the Occupational Health and Safety Act.

June 24, 2015 - Hydro Ottawa’s reliability record improves in 2014
Hydro Ottawa Holding Inc. today presented its 2014 Annual Report to its shareholder, the City of Ottawa. Jim Durrell, C.M., Chair, Board of Directors, and Bryce Conrad, President and Chief Executive Officer, presented the company’s results before City Council, highlighting its commitment to customer service and strong financial performance.

June 5, 2015 - Canada’s oldest operating hydroelectric generating station opens its doors
Hydro Ottawa is offering a unique opportunity: to step inside Canada’s oldest operating hydroelectric generating station as part of Doors Open Ottawa this weekend, June 6-7.

May 5, 2015 - Hydro Ottawa A Top Employer for Young People
Hydro Ottawa has the privilege of being recognized for the second consecutive year as one of Canada’s Top Employers for Young People.

April 22, 2015 - Green focus lands Hydro Ottawa national award for fifth consecutive year
Hydro Ottawa was once again named a national leader among employers today for its commitment to environmental sustainability as one of Canada's Greenest Employers for 2015.

February 26, 2015 - Hydro Ottawa warns of suspicious calls soliciting payment and threatening disconnection
Hydro Ottawa has received reports of suspicious callers claiming to be representatives of Hydro Ottawa threatening customers with disconnection of electrical service unless they provide payment by pre-paid debit card, credit card or wire transfer.

February 23, 2015 - Hydro Ottawa Asks Customers for Feedback on Five-Year Plan
Hydro Ottawa has launched a website and online survey to seek input from its customers on a five-year distribution plan that will help determine the company’s priorities and rates between 2016 and 2020.

February 17, 2015 - Canadian commercial, industrial and institutional companies in a better position to identify inefficiencies and energy waste
Businesses and landlords can quickly identify inefficiencies and energy waste with a new web-based solution offered by Hydro Ottawa’s subsidiary Energy Ottawa Inc.

February 5, 2015 - From Hire to Retire – Hydro Ottawa Shares its Recipe for Top Employer Success in Five Easy Steps
For the seventh consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. The company reveals that, from hire to retire, its secret recipe includes a mixture of employee engagement initiatives, with a dash of community involvement, and a large pinch of employee wellbeing.

January 22, 2015 - Hydro Ottawa not affected by meter recall
Earlier today the Electrical Safety Authority directed all of Ontario’s utilities to replace and discontinue use of a specific model of electrical meter – the Sensus 3.2 with remote disconnect. Hydro Ottawa does not have any of the meters in question installed, nor does it use any meters manufactured by Sensus.

 

Media Inquiries

613-738-5499 x2345


Daniel Séguin

Manager, Media and Public Affairs

danseguin@hydroottawa.com

Rebecca Hickey

Supervisor, Media and Public Affairs

rebeccahickey@hydroottawa.com