Outages & Safety
This map, updated every 15 minutes, includes information on power outages affecting ten or more customers that reside within 200 metres of each other.
Planned work projects that include power outages or transferring power to another circuit in order to allow our crews to safely conduct upgrades, maintenance or repair work are also displayed. We provide customers with prior notice before we interrupt service, with some exceptions such as emergency situations.
Unconfirmed outages also appear on the map. These are areas that we have identified as possibly being without power, but have yet to confirm.
To report a power outage and for information on current outages, please call our 24/7 outage line at 613-738-0188.