Hydro Ottawa offers easy and convenient ways to access your account online, to request a service or to take advantage of special energy saving incentives. So whether you are moving, renovating your home, or reporting a concern, we can help.
Explore these services and find out more about:
- MyHydroLink, our e-billing service, and the benefits of its account and energy management features
- Your bill and what the different charges mean
- How to pay your bill
- Current electricity rates
- Energy saving rebates and special offers
- How to submit a move request
- What you need to know before you begin renovations
- Hydro Ottawa's Conditions of Service
For answers to the most common questions we receive from customers, please read our FAQs.