Home Energy Reports

Home Energy Reports Have Ended.

On March 21st, the Ontario Government announced a number of policy changes that directly impact Hydro Ottawa’s energy-efficiency programs and how they are delivered, including Home Energy Reports. These personalized emails provided information on electricity usage and costs as well as ways to save energy. Due to the recent changes, Home Energy Report emails have been discontinued.

Online billing (E-Bill notifications) are not impacted by these changes. If you are currently registered for online billing, you will continue to receive your electricity bill notification by email.

Hydro Ottawa continues to offer other ways to monitor your electricity consumption and save.

Hydro Ottawa App

Have your electricity usage at your fingertips. With the Hydro Ottawa app, get personalized insights into how you use electricity, including estimated electricity costs, appliance breakdown, neighbourhood comparison and more.

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Access your account 24/7 with MyAccount. This personalized online portal allows you to access your account information, including account balance, payment history, electricity usage and more.

Sign Up Now

Smart Speaker Skill

Enable Hydro Ottawa's Smart Speaker Skill on Amazon Alexa or Google Home to access your account information, obtain energy-saving tips, and stay informed on current power outages.

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AffordAbility Fund

Improve your home's energy efficiency with free energy-saving upgrades. 

Learn More

Do not hesitate to contact us if you have any questions.

iPhone with Hydro Ottawa's app showing the estimated cost feature

The power to simplify your life

Get timely tips and insights personalized for your account.

Available on the App Store
Android App on Google Play


My Account view in a laptop and a mobile device

Manage Your Account Online

Looking for online access to your account balance, payment history and electricity consumption? You can access a wealth of information about your Hydro Ottawa account.