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1. Contact us

   … service Call us at (613) 738-6400 . You can reach us weekdays, 8 a.m. to 8 p.m.; and Saturdays, 9 … on statutory holidays. If you use  MyAccount , you can access our live chat service. It’s available weekdays, … Send us mail You can send physical mail to: 2711 Hunt Club Road PO Box …

2. Pump up your sump pump and generator IQ

   … contacts one’s system, there’s risk of shock, which can lead to serious injury or death.  A sump pump … is flowing into your home too fast, and your sump pump can’t keep up, you’ve got a different set of worries. … outlets, there’s a serious problem, as electricity can move through water and lead to severe shock. If your …

   Marie.M - 05/11/2023 - 12:55

3. Trick or treat?: Enchanting electrical safety tips to spark wonder

   … there’s no limit to how creative your Halloween display can be. But as lights twinkle and decorations flicker, … easy to forget that electricity - our everyday helper - can be just as mysterious as it is powerful. This … much like magic, it must be used wisely. Without care, it can quickly turn from helpful to hazardous.   Before …

   Myra Beaman - 03/10/2026 - 07:27

4. Hydro Ottawa unveils interactive eco home display at Ottawa International Airport

   … the eco home demonstrates how individuals and families can reduce their carbon footprint and conserve energy. … the possibilities of a smart energy future. Those who can’t make it to the airport can still check out the eco home content by visiting Hydro …

5. Contractors - Pay Service Invoice

   … date. This time varies according to your payment option and can take a minimum of 3-5 business to process.  … Through your bank You can pay using online and telephone banking. When you set up … Credit or debit card You can pay your invoice online using a MasterCard, Visa or …

6. Business - View and pay your bill

   … and click “Pay now” from your dashboard. You can also select “Manage payment plan” to set up … You can pay your bill through most major Canadian banks: … You can pay your bill securely by credit or debit card. …

7. Hydro Poles: Where do they come from?

   … although other types of trees that grow in North America can also be used (including Douglas Fir or Southern Yellow … air or kiln-dried and pressure-treated so that they can withstand the elements – like our harsh winters – … wooden poles have a lifespan of up to 40 years, but they can be prone to damage from things like lightning strikes, …

   Jaclyn.O - 04/14/2021 - 11:52

8. Fall into energy efficiency with our favourite seasonal tips

   … home before the colder weather hits. A few small steps now can help make your home safer and more energy efficient … the winter, so here are some additional things you can do while making your way through your seasonal … A clogged filter hampers a furnace’s performance and can lower the air quality in your home. 3) Clean …

   SaraD - 09/26/2023 - 08:50

9. Gone in a flash: Summer 2023 brings intense lightning activity

   … watch from the safety and comfort of your home, lightning can be quite destructive. And it seems Thor, the god of … it appears the opposite to the human eye. Lightning can absolutely strike the same spot twice. And then again … It’s no surprise that this shocking amount of lightning can have a negative impact on our electricity grid. Direct …

   jasmine.v - 08/22/2023 - 10:59

10. The Digital World of Energy: A New Era

    … considering that 20 per cent of Canadians say they can’t go more than eight hours without using the internet … our new normal. When we need to turn the lights on, we can simply say “Hey Google, turn the lights on!”, or … we have an appointment on the other side of the city, we can open up our navigation app to lead us on the quickest …

    Myra Beaman - 04/15/2020 - 11:50