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1. Homepage v1

   … guide to a sustainable energy future Small changes can make a real difference. Get tips for making every part … How we can help … Stay safe. Power outages, floods and severe weather can happen at any time. Use our checklists and guides to …

2. Homepage v3 (current)

   … How we can help … Stay safe. Power outages, floods and severe weather can happen at any time. Use our checklists and guides to …

3. Why does the power go out?

   … how Hydro Ottawa works to prevent outages, and what you can do to stay safe and informed. … strong winds, and lightning — hits the grid hard, it can knock out power to entire neighbourhoods. Example: … the electricity flowing to our customers. What you can do : Be prepared and stay safe. Create an emergency …

   Rebecca.S - 03/16/2026 - 03:44

4. Electrical service requests

   … or maintenance project at your home or business, we can help you adjust your electrical service.  … With our online Service Request form, you can easily request: A new electrical service … your electrical system, it will need to be fixed before we can restore your service. Even if you never lost power, your …

5. Business - Electrical service requests

   … renovation or maintenance project at your business, we can help you adjust your electrical service.  … With our online Service Request form, you can easily request: A new electrical service … electrical system, it will need to be fixed before we can restore your service. Even if you never lost power, your …

6. The bright side of shopping Energy Star

   … for an ENERGY STAR certification. This certification can often be identified by the cyan-blue and white (or black … white) logo on marketing materials or packaging. Consumers can also look up certified products using the ENERGY STAR … a significant impact on your home energy usage. How can I benefit from using Energy Star rated products? …

   Myra Beaman - 10/20/2020 - 08:21

7. Resolving issues and complaints

   … You can reach a Customer Service representative in the following … your issue hasn’t been resolved to your satisfaction, you can ask to speak with one of our supervisors. If our contact … Customer Liaison Office Our Customer Service Team can address most customer concerns. But if you speak with a …

8. Business - High-voltage vaults

   … years, depending on the equipment. To ensure these tasks can be done safely, you’ll need to shut down electrical … What your licensed contractor can do: We provide one free vault access appointment every 12 months. The visit can last up to two hours and allows your licensed contractor …

9. Climate resilience

   … impact to our customers every step of the way so that we can continue to deliver safe, reliable power when you need … What is climate resiliency and how can you prepare?   …

10. Riverdale Station Infrastructure Upgrade Project

    … serves. These upgrades are important to ensure that we can continue to meet the capacity and reliability needs of … What can I expect during the construction phase of the station? … project. Understanding that any construction activities can be very disruptive, we want to assure residents that all …