If you’re behind on your electricity bill and face having your service disconnected, you may qualify for emergency financial help through the Ontario Energy Board’s Low-income Energy Assistance Program (LEAP).
LEAP provides a one-time payment of up to $500 ($600 if your home is heated electrically) per calendar year, which is automatically credited to your electricity bill.
- Eligibility is based on as the combined household income and how many people live in your house. Your household's income must be at or below the Statistics Canada Low-Income Measure (LIM), after tax, to qualify for assistance. The Ontario Child Benefit, Canada Child Benefit, and Universal Child Care Benefit are excluded when calculating income eligibility.
- The assistance is only available if you are behind on your bill – or in arrears – and may face having your service disconnected.
- You cannot receive more money than the current outstanding balance on your electricity bill.
- The one-time payment is meant to provide emergency relief. It is not intended to provide regular or ongoing bill payment assistance.
LEAP EFA income eligibility criteria
|Household after tax income ($)||Number of people living in home|
|Less than 28,000||✓||✓||✓||✓||✓||✓||✓|
|28,001 - 39,000||✓||✓||✓||✓||✓|
|39,001 - 48,000||✓||✓||✓|
|48,001 - 52,000||✓|
In Ottawa, United Way Ottawa administers LEAP in conjunction with the Salvation Army Ottawa Booth Centre and a network of community in-take agencies.