Hydro Ottawa
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Manage Your Account Online

View your account balance, payment history, electricity usage and more.
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A reason to celebrate

Discover up to four ways to enter

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New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Know Safety, No Accidents

Electricity-related accidents and injuries can happen in unexpected ways. Stay safe!

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NEW SMART DEVICES EASIER TO USE AT HOME

Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.

Learn more about NEW SMART DEVICES EASIER TO USE AT HOME

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Funding for Electric Vehicle Chargers

Get up to 50% back for installing electric vehicle charging stations for your business, fleet, workplace or multi-unit residential property.

Learn more about Funding for Electric Vehicle Chargers

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The choice is yours

Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs

Media & News

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Hydro Ottawa CEO presents a cheque for $25,000 to the Ottawa Food Bank
December 2, 2021
OTTAWA – Today, as part of this year’s CTV Holiday Helpers Food Drive, Hydro Ottawa made a $25,000…
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The Race Towards EV Adoption Has Begun
November 30, 2021
The electric vehicle market is evolving quickly. We’ve moved past the early adopter stage as…
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holiday-gift-guide
November 16, 2021
It’s that time of the year again, folks! There are holiday shopping lists to prepare, flashy deals…
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Lana Norton wears a hard hat and stands beside a meter
November 16, 2021
In Canada, women represent approximately one to two per cent of active powerline technicians…

Stay Connected

OUTAGE UPDATE: Power is expected to be restored for outage in West Carleton, Rideau-Goulbourn ward by 5:30 PM. https://t.co/G2Dc54Y4mC #OttawaOutage

OUTAGE: We are responding to an outage in West Carleton, Rideau-Goulbourn ward affecting 724 customers. For updates, visit https://t.co/G2Dc54Y4mC. @Eli_ElChantiry, @ScottMoffatt21

Thinking of installing #EV chargers for your #CommercialProperty, but not sure where to start? Join us for a free live #webinar to learn how you can take advantage of new government funding. 👇 Wed. Dec. 8th @ 11:00am. Register: https://t.co/SmcNpoi1Wy Go to tweet →

And that's a wrap! The 16th Snowflake Breakfast ❄ was a hit this morning. We couldn't be more thrilled to support this festive cause. A big shout out to all the organizers who helped assemble these delicious breakfast boxes. #PartageVanier #Vanier #givewhereyoulive #ottcity Go to tweet →

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Our Annual Reports

HO Annual Report 2020 - EN

Annual Report 2020

Hydro Ottawa has released its 2020 Annual Report to its shareholder, the City of Ottawa, showcasing the company's strong performance amidst the challenges of a global pandemic.
Download Report about Annual Report 2020
Scorecard Title Page - EN

Scorecard 2020

Hydro Ottawa’s 2020 Scorecard is now available . Gain insight on how Hydro Ottawa is performing.
Download Report about Scorecard 2020
National Capital Region’s Top Employers 2021
Top Employers for Young People 2021 EN
Sustainable Electricity Company designation
Canada's Best Diversity Employers 2019
2021 Canada's Greenest Employers
2019 Canadian HR Awards Winner