Hydro Ottawa
 

No laptop? No problem.

Everything is on the app.

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Outage Alerts Banner EN

Convenience at your fingertips

Simply text "OUT" to PWROUT (797688) to report an outage.

List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Stay safe. Be ready.

Learn how you can prepare before, during and after a storm.

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Sécurité en cas de panne

We’re here to help

Our payment plans and financial aid help you focus on what matters most.

Learn more about We’re here to help

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MyAccount. Redesigned for you.

Spend less energy managing your bills, energy usage, payment options and more.

Learn more about MyAccount. Redesigned for you.

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Outage Centre Homepage Promo

Don’t be in the dark about power outages.

Visit our revamped Outage Centre for helpful tools and resources, like our new outage map and outage alerts.

Media & News

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Year of the Snake
The Year of the Snake slithered in on January 29, 2025, marking the start of the Lunar New Year -…
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March Break is almost here, and it’s time to spark some fun. Whether you're looking to amp up your…
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Transmission towers with glowing yellow powerlines on a starry night
Canada’s electricity trade plays a crucial role in the North American energy landscape, with strong…
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A padlock rests on a computer keyboard
As cybercrime continues to escalate across Canada, organizations face the pressing challenge of…
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Sustainable Electricity Leader