MyAccount. Redesigned for you.

Enhanced features now available.

Outage Centre Homepage Promo

Don’t be in the dark about power outages.

Visit our revamped Outage Centre for helpful tools and resources, like our new outage map and outage alerts.

List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Eco home

Start your energy journey today

Eco Home Image

Maximize savings for your business

We have energy-saving tips and information on incentives to help businesses save energy and reduce costs.

Learn more about Maximize savings for your business

Small Business

Be prepared for emergencies. Stay safe.

We have resources to help you prepare for emergencies before, during and after a storm.

Learn more about Be prepared for emergencies. Stay safe.

Emergency Preparedness

We’re here to help

With our payment plan options and financial assistance programs, you can get the relief you need, and focus on what matters most.

Financial Assistance

Media & News

July 3, 2024
For a country known as the Great White North, Canada sure has been surprising us with more mild…
Hydro Ottawa eco home
June 20, 2024
As we navigate the challenges of climate change and rising energy demands, the path to sustainable…
Doros Open Ottawa tour
June 20, 2024
Summer is almost here and Ottawa threw up the shades once again to let sunlight and people in for…
Engineers walk through a solar farm
June 18, 2024
There are a lot of reasons why the demand for electricity is increasing. Driven by climate change…
National Capital Region Top Employers 2024
Canada's Top Employers for Young People 2024
Canada's Best Diversity Employers 2019
2024 Canada's Greenest Employers
2019 Canadian HR Awards Winner
Sustainable Electricity Leader