MyAccount. Redesigned for you.

New features coming soon.

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Sécurité en cas de panne

Stay safe. Be ready.

Learn how you can prepare before, during and after a storm.

List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Energy. It’s an ever-growing conversation.

As the energy needs of our customers evolve, we are committed to building a resilient, vibrant and sustainable future for our community.

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Energy Conversation

Maximize savings for your business

Whether you have a small or large business, we've got energy-saving tips and information on incentive programs to help you save energy and reduce costs.

Learn more about Maximize savings for your business

Small Business

Know Safety, No Accidents

Electricity-related accidents and injuries can happen in unexpected ways. Stay safe!

Learn more about Know Safety, No Accidents

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Financial Assistance

We’re here to help

With our payment plan options and financial assistance programs, you can get the relief you need, and focus on what matters most.

Media & News

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September 19, 2023
Ottawa, Ontario – September 20, 2023 – Hydro Ottawa and the International Brotherhood of Electrical…
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August 28, 2023
Ottawa, Ontario - August 28, 2023 - Hydro Ottawa and the International Brotherhood of Electrical…
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Our Annual Reports

Annual Report 2022 - EN

Annual Report 2022

Hydro Ottawa has released its 2022 Annual Report to its shareholder, the City of Ottawa, showcasing the company’s strong performance in a year of historic challenges.
Download Report about Annual Report 2022
Hydro Ottawa 2021-2025 Strategic Direction Cover - EN

Strategic Direction 2021-2025

This 2021-2025 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.
Download Report about Strategic Direction 2021-2025
NC 2023
Top Employers for Young People 2021 EN
Sustainable Electricity Company designation
Canada's Best Diversity Employers 2019
2023 Canada's Greenest Employers
2019 Canadian HR Awards Winner