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The choice is yours
Residential and small business customers now have the opportunity to choose between two electricity rate plans: TOU and tiered pricing.
COVID-19 Updates
With growing concern around the COVID-19 virus, Hydro Ottawa is taking active measures to support our customers.
Regulated Price Plan (RPP)
The temporary fixed rate of 8.5 ¢/kWh that was set by the Ontario government for all time-of-use (TOU) and tiered rates customers since January 1, 2021 has ended.
As of February 23, 2021, all TOU and tiered rates customers will pay the prices that were announced by the Ontario Energy Board on December 15, 2020.
COVID-19 Energy Assistance Program (CEAP)
Behind on your bill due to COVID-19? See if your household, small business or registered charity qualifies for a credit. Funds are limited.
Fraud Awareness
We encourage you to be cautious regarding suspicious activity related to demands for account payment or refunds owed to you.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
Ottawa is ready for electric vehicles
The future of transportation is here. Find out how you can reap the benefits of EVs and Save up to $5,000.
Media & News
Stay Connected
RESTORED: Power has been restored to the outage affecting the Rideau-Vanier ward. Thank you for your patience!💡#OttawaOutage @MathieuFleury
OUTAGE: There is a power outage in Rideau-Vanier ward affecting 478 customers. The estimated time of restoration is currently 2pm. Crews are responding. For updates, check out https://t.co/G2Dc54Y4mC #OttawaOutage @MathieuFleury
Find the answer to this question and more on our #blog covering the top #CustomerQuestions on switching electricity rate plans: https://t.co/VdU7btsUed #CustomerChoice Go to tweet →
#workingfromhome When not in use, turn off or put your computer to sleep when you break for lunch and/or at the end of the day to #saveonenergy Go to tweet →
Our Reports
Annual Report 2019
Scorecard 2019
