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The choice is yours
Residential and small business customers now have the opportunity to choose between two electricity rate plans: TOU and tiered pricing.
COVID-19 Updates
With growing concern around the COVID-19 virus, Hydro Ottawa is taking active measures to support our customers.
Important Notice – Time of Use rates
Effective June 1, 2020 the provincial government introduced the COVID-19 Recovery Rate. Households, farms and small business customers that pay time-of-use (TOU) electricity rates will be billed at the fixed rate of 12.8 cents per kWh 24 hours a day, seven days a week until October 31, 2020.
COVID-19 Energy Assistance Program (CEAP)
Behind on your bill due to COVID-19? See if your household, small business or registered charity qualifies for a credit. Funds are limited.
Fraud Awareness
We encourage you to be cautious regarding suspicious activity related to demands for account payment or refunds owed to you.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
GET A $400 POOL PUMP REBATE
Save electricity when you replace a constant-speed pump with a variable-speed pool pump.
Media & News
Stay Connected
Please note that MyAccount will be temporarily unavailable on Saturday (tomorrow), October 24 from 8 p.m. to 6 a.m. for scheduled maintenance. We apologize for any inconvenience that this may cause. Go to tweet →
#Saveenergy in your home or apartment during colder months by laying area rugs down on any wood floors, providing an extra layer of insulation to keep your living space cozy. Your pets just might thank you too! 🐶 Go to tweet →
Change is coming to how you are billed for the #electricity you use; and the choice is yours. Learn more at https://t.co/svh3vwiPyp. For the upcoming Nov. 1 rates, check out https://t.co/VZ7f4iuCpD. Go to tweet →
We understand outages are a challenging situation for those without power. We thank you for your patience as crews continue restoration efforts. #OttawaOutage Go to tweet →
Our Reports
Annual Report 2019
Scorecard 2019
