Hydro Ottawa
 

No laptop? No problem.

Everything is on the app.

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Outage Alerts Banner EN

Convenience at your fingertips

Simply text “OUT’ to PRWOUT (797688) to report an outage.

List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Stay safe. Be ready.

Learn how you can prepare before, during and after a storm.

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Sécurité en cas de panne

We’re here to help

Our payment plans and financial aid help you focus on what matters most.

Learn more about We’re here to help

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MyAccount. Redesigned for you.

Spend less energy managing your bills, energy usage, payment options and more.

Learn more about MyAccount. Redesigned for you.

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Summer Student Program

Power up your career this summer at Hydro Ottawa

Put your education into practice this summer! We are now accepting applications to our 2025 summer student program.

Media & News

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A padlock rests on a computer keyboard
As cybercrime continues to escalate across Canada, organizations face the pressing challenge of…
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Winter
As winter’s chill sets in, so does the risk of winter storms. From how icy conditions complicate…
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Alta-Vista pole replacement
At Hydro Ottawa, delivering safe, reliable power is at the heart of what we do. And while no one…
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Small toy batteries with a sunset in the background
Remember the excitement of receiving gifts as a child, only to find that the batteries weren’t…

Rates effective January 1, 2025

The Ontario Energy Board (OEB) approved Hydro Ottawa’s 2025 distribution rates and other charges. Rates are effective January 1, 2025.

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A couple calculates their bills over coffee at a kitchen table with a laptop and cacluclator
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