Manage Your Account Online
The choice is yours
Residential and small business customers now have the opportunity to choose between two electricity rate plans: TOU and tiered pricing.
COVID-19 Updates
With growing concern around the COVID-19 virus, Hydro Ottawa is taking active measures to support our customers.
Regulated Price Plan (RPP) & Ontario Electricity Rebate (OER)
Effective May 1, 2021, electricity rates change for Regulated Price Plan (RPP) customers. Most residential and small business customers are on the RPP. The Ontario Energy Board (OEB) regulates the province’s energy sector and sets these rates. To learn more, visit the Ontario Energy Board’s electricity rates page.
The Ontario Government is also changing the Ontario Electricity Rebate (OER) percentage effective May 1, 2021.
Fraud Awareness
We encourage you to be cautious regarding suspicious activity related to demands for account payment or refunds owed to you.
COVID-19 Energy Assistance Program (CEAP)
Behind on your bill due to COVID-19? See if your household, small business or registered charity qualifies for a credit. Funds are limited.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
Ottawa is ready for electric vehicles
The future of transportation is here. Find out how you can reap the benefits of EVs and Save up to $5,000.
Media & News
Stay Connected
#ICYMI As we wrap up #EPWeek2021, we’ve created an easy checklist to follow for assembling a well-stocked emergency kit. Get started here: https://t.co/419dtmVgEa #BePrepared #Checklist Go to tweet →
A simple step you can take during #EPWeek2021 is to save important phone numbers in a visible place in your home. For all your #safetytips on what to do before, during & after an outage, visit our site https://t.co/vEeNvZveOU Go to tweet →
Stay on guard. Watch this video for tips on how to spot a #scam. You can also visit https://t.co/KXk2KpvIUC to learn how to report them to the appropriate authorities. #ottcity Go to tweet →
Power out? Report it. Your tips help us pinpoint the location and the cause of an outage, speed up the restoration process, and identify the source of smaller outages throughout the city. Go to tweet →
Our Reports
Annual Report 2019
Scorecard 2019
