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The choice is yours
Residential and small business customers now have the opportunity to choose between two electricity rate plans: TOU and tiered pricing.
COVID-19 Updates
With growing concern around the COVID-19 virus, Hydro Ottawa is taking active measures to support our customers.
Regulated Price Plan (RPP)
On November 1, 2020, electricity rates changed for Regulated Price Plan (RPP) customers. Most residential and small business customers are on the RPP. The Ontario Energy Board (OEB) regulates the province’s energy sector and sets these rates. These rates will remain in effect until April 30, 2021.
COVID-19 Energy Assistance Program (CEAP)
Behind on your bill due to COVID-19? See if your household, small business or registered charity qualifies for a credit. Funds are limited.
Fraud Awareness
We encourage you to be cautious regarding suspicious activity related to demands for account payment or refunds owed to you.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
GET A $400 POOL PUMP REBATE
Save electricity when you replace a constant-speed pump with a variable-speed pool pump.
Media & News
Stay Connected
Hydro Ottawa is proud to support the GRAN Orange Campaign to help put an end to gender-based violence. Yesterday, the city lit the Heritage Building orange to raise awareness over the next #16Days. #OrangeTheWorld #ottcity @SayNO_UNiTE @tm_kavanagh @GRANadvocates 🧡 Go to tweet →
Spot a downed powerline? Stay at least 10 meters away as electricity can travel through water and the ground around powerlines. Immediately report any downed wires to 613-738-6400 and call 911. #ottcity #winter #electricalsafety Go to tweet →
NOTICE: A planned power interruption will be taking place in the Bay ward on Saturday, November 28, from 8 a.m. to 12 p.m. #ottcity #ottawaoutage @tm_kavanagh Go to tweet →
#Electricity customers can now choose a rate plan that suits their lifestyle. Stay on time-of-use or switch to tiered pricing (#hint: there is no deadline to decide). The choice is yours. Learn more https://t.co/svh3vwiPyp Go to tweet →
Our Reports
Annual Report 2019
Scorecard 2019
