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Rates effective January 1, 2023

The Ontario Energy Board (OEB) approved Hydro Ottawa’s 2023 Distribution rates and other charges. The OEB has also approved changes to Regulatory Charges and the Smart Meter Entity Charge. Rates are effective January 1, 2023.

Sécurité en cas de panne

Stay safe. Be ready.

Learn how you can prepare before, during and after a storm.

List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Energy. It’s an ever-growing conversation.

As the energy needs of our customers evolve, we are committed to building a resilient, vibrant and sustainable future for our community.

Energy Conversation


Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.


Smart Speaker - Homepage Icon

Know Safety, No Accidents

Electricity-related accidents and injuries can happen in unexpected ways. Stay safe!

Learn more about Know Safety, No Accidents

Know Safety icon
Financial Assistance

We’re here to help

With our payment plan options and financial assistance programs, you can get the relief you need, and focus on what matters most.

Media & News

A team of hydro workers attempt to repair broken equipment next to a road
January 24, 2023
If 2022 had an outage theme song, it would be “Working for the Weekend” by Calgary’s own, Loverboy…
A brown bear in the snow
January 24, 2023
As Canadians, we spend a lot of time indoors, so it’s important to schedule a little safety…
A heat pump on the side of a brick house on a sunny day
January 24, 2023
We spend more than 80 per cent of our time indoors - whether at home, work, school, shopping, or…
December 24, 2022
OTTAWA –  Restoration efforts continued overnight as wind and snow picked up. As of 9 a.m.…

Stay Connected

#15MinuteNeighbourhoods means more active transportation and transit and less emissions from cars. Learn more about positive impacts: Go to tweet →

#HeatPumps are a hot topic right now 🔥🔥🔥 They're growing in popularity & could revolutionize how we heat/cool homes. We’ve got the answers to all your Qs, including how they work, what government rebates exist and if they can withstand an Ottawa winter Go to tweet →

Heavy accumulation of snow/ice can bring trees & branches down onto powerlines causing outages and electrical hazards. Inspect any trees on your property and call us at 613-738-6400 to safely trim branches away from overhead powerlines. #ottcity #beprepared #electricalsafety Go to tweet →

As Canadians, we basically become bears and hibernate over the winter. We’ve put together a winter safety checklist with a winter-themed playlist of our favourite tunes to help you tackle some housework around the cave (house) this month 🐻 Go to tweet →


Our Annual Reports

Annual Report 2021 EN

Annual Report 2021

Hydro Ottawa has released its 2021 Annual Report to its shareholder, the City of Ottawa, showcasing the company’s leadership in ensuring a smart energy future for our nation's capital.
Download Report about Annual Report 2021
Hydro Ottawa 2021-2025 Strategic Direction Cover - EN

Strategic Direction 2021-2025

This 2021-2025 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.
Download Report about Strategic Direction 2021-2025
National Capital Region’s Top Employers 2022
Top Employers for Young People 2021 EN
Sustainable Electricity Company designation
Canada's Best Diversity Employers 2019
2022 Canada's Greenest Employers
2019 Canadian HR Awards Winner