MyAccount
The services you need to make your life easy.
Online billing registration
Spare your file folders. Sign up for paperless billing – simple and convenient.
Automated payment registration
Set it and forget it with pre-authorized payments. No more cheques or postage.
Alerts and notifications
Stay in the know on planned power outages, payment due dates and more.
Outage reporting
Report a power outage anywhere in the city and help with restoration efforts.
Move requests
Simplify your move by opening, closing or updating a new or existing account.
Usage and bills
Monitor your energy usage and view your bill history. It’s easy to keep track.
New features coming soon.
Log in your way
Quickly access your MyAccount through email, social login or Apple ID. No account? No problem. All you need is an email address to sign up.
New features coming soon.
Manage guest users
Invite guest users to view and manage your Hydro Ottawa accounts online – residential or commercial.
New features coming soon.
See everything at a glance
From viewing your rate plan to managing your payments, our redesigned dashboard makes it easy to find the services you need. Fast.
