Redesigned for you.

Enhanced features now available.

What's MyAccount?

With MyAccount, you can spend less energy managing your electricity bills, energy usage, payment options and more. Sign up to access a number of services and tools like notifications and outage reporting.

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The services you need to make your life easy.


Online billing registration

Spare your file folders. Sign up for paperless billing – simple and convenient.


Automated payment registration

Set it and forget it with pre-authorized payments. No more cheques or postage.


Alerts and notifications

Stay in the know on planned power outages, payment due dates and more.


Outage reporting

Report a power outage anywhere in the city and help with restoration efforts.


Move requests

Simplify your move by opening, closing or updating a new or existing account.


Usage and bills

Monitor your energy usage and view your bill history. It’s easy to keep track.

Power in the palm of your hand.

How to Get the App

The Hydro Ottawa app can be downloaded for free through the Apple App Store and the Google Play Store.

Apple App Store
Google Play Store

Once the app is downloaded, you can login using your email address or via social login such as Facebook, Gmail and Apple ID.

No account? No problem. Registration is easy.

Try MyAccount today.

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