Update: Damage from the storm continues to keep crews busy. Thank you for your patience. Call 613-738-0188 to report a power outage.

Power Outage Update

As of 7 a.m. Sunday, there are 70,000 Hydro Ottawa customers without power. At its peak, there were 174,000 customers without power after this devastating storm. Our crews, contractors and utility partners are working 24/7 to restore, with damage more widespread and extensive than any storm in recent memory.

Large scale power outages are being restored first, followed by smaller ones, keeping safety as the number one priority.

To report a power outage please call our 24/7 power outage line at 613-738-0188. Outage information also available on Twitter @hydroottawa.

Thank you Ottawa for your patience and understanding. We won't stop until our whole city is energized again.


Hydro Ottawa crews face extensive damage to power grid after devastating storm

Hydro Ottawa crews, contractors and utility partners are working 24/7 to restore power to more than 70,000 customers.


Public Safety Tips

Public safety is the top priority, as Hydro Ottawa crews work to restore power after a devastating tornado caused significant power outages.

The two largest outages in our service territory are in Nepean (28,000 customers affected) and Lincoln Heights area… https://t.co/iNDT2Nmi8c
@hydroottawa - 12 minutes ago
VIDEO: Hydro Ottawa is on the scene in the Colonnade Rd and Prince of Wales Rd area this morning as crews continue… https://t.co/DLhk2JfRmc
@hydroottawa - 2 hours ago
Thanks for sharing @OttawaCitizen: What's open and closed during the power outage in the Ottawa area. https://t.co/YEIAjFB7hl #Ottcity
@hydroottawa - 4 hours ago