Save paper for what matters

Switch to online billing and Hydro Ottawa will donate $5 to CHEO.

6:38 am
Off peak all day

Customer Alert

Hydro Ottawa has received multiple reports of suspicious callers claiming to be representatives of our company and threatening business customers with power disconnection unless they pay for meter upgrades.

Some businesses are also being advised to close immediately for an extended period of time and to expect a Hydro Ottawa employee to change their meter. This is a scam. Should you receive a suspicious call, ask for the caller’s identification and call us at 613-738-6400 to verify the legitimacy.

There are currently no active outages.Report an Outage

Why electric vehicles (EVs)?

Why electric vehicles (EVs)?

Not only are EVs 70% greener than gas cars, they’re cheaper to operate and maintain. EVs also perform better, with quick acceleration, smooth handling and a quiet ride.

Hydro Ottawa App

The power to simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, get actionable energy-saving tips, access the latest information on power outages. Learn how much electricity you’re consuming relative to others in your neighbourhood. 

Low Income Assistance Piggy Bank

Need Help with Bill Payments?

A number of special programs are available to help customers experiencing difficulty with paying their electricity bills. Whether it is a short term need that can be met with a one-time grant, or a long term solution that will provide you with a monthly on-bill credit to reduce your electricity bill, you may qualify for financial assistance.

Save paper
for what matters

Switch to online billing and Hydro Ottawa will donate $5 to CHEO.

Register Today

Make a savings splash!

Get a $400 instant rebate when you replace a constant-speed pool pump with a variable-speed pump for your inground pool.

Learn more
Ne touchez jamais une ligne électrique avec votre main ni au moyen d’un objet. Quand il s’agit de sécurité électriq…
@hydroottawa - 17 hours ago
Awesome time at #CampQuality summer carnival! Our employee #volunteers are proud to support @CampQualityEO, an orga…
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RT @CRTCfra: Soyez prudent si vous recevez un texto d’@HydroOttawa vous invitant à cliquer sur un lien pour obtenir un remboursement. Il s’…
@hydroottawa - 20 hours ago

Hydro Ottawa powers fun for eighteenth year at Special Needs Day at the Capital Fair

Today, Hydro Ottawa hosts its 18th Special Needs Day at the Capital Fair. Approximately 1,400 children and adults with developmental and/or physical disabilities and their caregivers will experience the sights, sounds and attractions of a day at the fair. This private event allows attendees to enjoy themselves a day before the fair opens to the public.


The Future is Electrifying

Sales of electric vehicles (EVs) are on the rise in Canada, leaving many with questions about the impact EVs will have long term on the environment and on the energy grid.


We have updated our Privacy Policy

Protecting our customer’s personal information is of paramount importance to the way we do business.
Our Privacy Policy describes the practices we have in place relating to the management of your personal information.

National Capital Region’s Top Employers 2018 – For the tenth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. As part of Canada’s Top 100 Employers, this award recognizes the region’s most exceptional places to work by identifying those employers that lead in attracting and retaining top talent.
Top Employers for Young People 2018 – This award recognizes Hydro Ottawa for engaging youth in the workplace. Our dedication is exemplified through our educational partnerships, and summer student and cooperative education programs, and apprenticeship and internship opportunities, which offer young people meaningful and interesting work experiences.
2017 Canadian HR Award for Next Generation Employee Innovation of the Year. This award highlights our partnerships with Algonquin College in both the design and delivery of the two-year Powerline Technician Diploma Program and the Training Delivery Agent (TDA) in the training and certification of Powerline Apprentices, our summer and co-op student experience, our apprentice and engineering internship programs, and how these programs ensure that younger workers meaningfully contribute to the company and our community early in their careers.
Canada's Best Diversity Employers recognizes employers across Canada that have exceptional workplace diversity and inclusiveness programs.
2018 Canada’s Greenest Employers – Hydro Ottawa has been named one of Canada’s Greenest Employers. This award recognizes that our commitment to sustainability extends beyond generating clean electricity to ensuring the environment is taken into consideration throughout every facet of our operations. This includes the provision of energy conservation tips and incentives to our customers.
Best Ottawa Business Awards - Hydro Ottawa was honoured with the Best Performance in HR Award at the Best Ottawa Business Awards. This award, which recognized our Retiree and Older Worker Engagement Strategy, highlights a noteworthy human resource initiative.