Manage Your Account Online

Have an account? Log in above

7:24 pm
Off Peak (12am -
17% Complete (warning)
10% Complete (danger)
17% Complete (warning)
Off Peak (12am -
There are currently no active outages.Report an Outage

An illustration of a construction crane and home

Contractors & Developers

We know that your top priorities are the safety of your tradespeople and the success of your construction or renovation projects. Hydro Ottawa offers a range of services and guideance that will help to ensure that your design and building process is safe and efficient. 

Low Income Assistance Piggy Bank

Need Help with Bill Payments?

A number of special programs are available to help low-income customers experiencing difficulty with paying their electricity bills. Whether it is a short term need that can be met with a one-time grant, or a long term solution that will provide you with a monthly on-bill credit to reduce your electricity bill, you may qualify for financial assistance.

Download Coupons

Fall is a great time to stock up on energy-saving products for your home or office. Save instantly with coupons for advanced power bars, LED light bulbs, weatherstripping and much more! Download coupons now!

ONE
SMALL CHANGE
CAN MAKE A BIG DIFFERENCE

Switch to E-Billing by December 31st and we’ll donate $5 to help CHEO upgrade its critical (and paperless!) patient monitors.

#GOPAPERLESS SO CHEO CAN TOO!

Get Started

Your power’s out.
Now what?

See how we handle outages.

Watch Now
Annual Report 2015 Cover Image

2015 Annual Report

Hydro Ottawa has released its 2015 Annual Report to its shareholder, the City of Ottawa, highlighting the company’s strong financial results and ongoing commitment to serving its customers and the community.

Learn More
Strategic Direction 2016-2020 Cover Image

Strategic Direction 2016-2020

This 2016-2020 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.

Learn More
LATEST NEWS RELEASE

1,400 descend on Capital Fair a day before gates open

Today, Hydro Ottawa has partnered with the Capital Fair to host Special Needs Day. This accessible day provides children and adults with developmental and/or physical disabilities, along with their families and caregivers, the opportunity to experience all the sights, sounds and fun of a day at the fair.

LATEST BLOG POST

Put the Customer at the Centre of Everything

Back in 2011, Hydro Ottawa created its five-year Strategic Direction. It didn’t seem revolutionary at the time, but in identifying our four priorities for the future, we understood that placing a high priority on the customer was fundamental to the success of our company.

@hydroottawa
#ICYMI latest data on #EV & plug-in hybrid sales shows continued strong progress toward mainstream adoption. https://t.co/SjKyJcoMRY
@hydroottawa - 3 hours ago
@JoeHomsy
@JoeHomsy thank you for your feedback! We're looking into alternative ways to display the content. Are you viewing it on mobile or desktop?
@hydroottawa - 4 hours ago
@hydroottawa
Are you in the dark about picking the right LED light bulb for your lamp or fixture? We can help! #EnergyStar https://t.co/rWgMN0eCf9
@hydroottawa - 6 hours ago
@hydroottawa
Get instant discounts on #energy-efficient products. Download and print your #coupons, save now, save later. https://t.co/Y0JTPanz1U
@hydroottawa - 9 hours ago
Connect with us; visit our Social Media Hub.
National Capital Region’s Top Employers 2016 – For the eighth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. As part of Canada’s Top 100 Employers, this award recognizes the region’s most exceptional places to work by identifying those employers that lead in attracting and retaining top talent.
Top Employers for Young People 2016 – This award recognizes Hydro Ottawa for engaging youth in the workplace. Our dedication is exemplified through our educational partnerships, and summer student and cooperative education programs, and apprenticeship and internship opportunities, which offer young people meaningful and interesting work experiences.
Canadian HR Award – The 2015 Canadian HR Award for Best Talent Management Strategy was received for our Retiree and Older Worker Engagement Strategy. This award celebrates excellence and innovation in ways of identifying and managing internal talent, as well as the ways in which development opportunities are delivered.
Ontario Business Achievement Award (OBAA) – The 2014 OBAA for Skills and Training was received for our partnership with Algonquin College in the delivery of the Powerline Technician Diploma Program. The OBAA recognizes skills and training initiatives that best harness the talent of its people, embrace diversity, and support employee success.
2015 Canada’s Greenest Employers – For the sixth year in a row Hydro Ottawa has been named one of Canada’s Greenest Employers. This award recognizes that our commitment to sustainability extends beyond generating clean electricity to ensuring the environment is taken into consideration throughout every facet of our operations. This includes the provision of energy conservation tips and incentives to our customers.
Best Ottawa Business Awards - Hydro Ottawa was honoured with the Best Performance in HR Award at the Best Ottawa Business Awards. This award, which recognized our Retiree and Older Worker Engagement Strategy, highlights a noteworthy human resource initiative.