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Hydro Ottawa recently completed a review of its Conditions of Service. The revised document (Version 7, Proposed), along with a list of the proposed changes, is now available for review and comment until February 22, 2019. The proposed timeline for implementation is April 2019.
The Edison Electric Institute (EEI) today presented Hydro Ottawa with the association’s “Emergency Recovery Award” for its outstanding power restoration efforts after two tornadoes in September 2018.
Hydro Ottawa customers who receive their monthly bills by mail may be impacted by a postal disruption and should be aware that they are still responsible for keeping their accounts up-to-date.