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More help for more households

Through the Ontario Electricity Support Program (OESP), you may be eligible to receive a credit of up to $900 dollars a year on your electricity bill. A monthly on-bill credit of between $45 and $75 is available to households earning less than $52,000 a year.

Hydro Ottawa App

The power to simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, get actionable energy-saving tips, access the latest information on power outages. Learn how much electricity you’re consuming relative to others in your neighbourhood. 

Too busy during the week to call us? No worries!

Our Call Centre is now open on Saturdays

We are now available to take your calls on Saturday between 9 a.m. and 3 p.m. This is in addition to Monday to Friday, 8:00 a.m. to 8:00 p.m.


‘Go Paperless’ and CHEO will receive $5
towards a new paperless portable
echocardiography machine

Register for E-Billing

Join The Ontario Electricity Customer Panel Now

Share your opinion on pricing, conservation, distributed energy resources and more.

Be part of the conversation.

Make a savings splash!

Get a $400 instant rebate when you replace a constant-speed pool pump with a variable-speed pump for your inground pool.

Learn more
Annual Report 2016 Cover Image

2016 Annual Report

Hydro Ottawa has released its 2016 Annual Report to its shareholder, the City of Ottawa, highlighting the company’s strong financial results and ongoing commitment to serving its customers and the community.

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Strategic Direction 2016-2020 Cover Image

Strategic Direction 2016-2020

This 2016-2020 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.

Learn More

Hydro Ottawa at the heart of change: Supports CHEO with new E-Billing campaign

Now is the chance for Hydro Ottawa customers to ‘be at the heart of change’. The utility today announced its 2017 Go Paperless campaign, in which it pledges $5 to the Children’s Hospital of Eastern Ontario (CHEO) for each customer who registers for E-Billing by December 31, 2017.


Remembering Y2K: The Catastrophe That Wasn’t

It was December 31, 1999 – five hours before the ringing in of a New Year and with it, a new millennium – and employees at Ottawa’s pre-amalgamated electric utilities were fielding calls from customers, patrolling the city, observing the electrical system, and monitoring computer programs.

VIDEO: saviez-vous que les appareils électroniques branchés consomment de l’électricité même lorsqu’ils sont éteint…
@hydroottawa - 2 hours ago
@Pr4mancRealEst8 Please DM us so we can assist you.
@hydroottawa - 3 hours ago
Download our #app & you'll receive relevant, timely & personal insights related to your account. Learn more today!…
@hydroottawa - 4 hours ago
#ICYMI electrifying 1940s retro race car shines in front of the cameras. #EV #Retro #CarRacing #Design
@hydroottawa - 5 hours ago
National Capital Region’s Top Employers 2016 – For the eighth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. As part of Canada’s Top 100 Employers, this award recognizes the region’s most exceptional places to work by identifying those employers that lead in attracting and retaining top talent.
Top Employers for Young People 2017 – This award recognizes Hydro Ottawa for engaging youth in the workplace. Our dedication is exemplified through our educational partnerships, and summer student and cooperative education programs, and apprenticeship and internship opportunities, which offer young people meaningful and interesting work experiences.
Canadian HR Award – The 2015 Canadian HR Award for Best Talent Management Strategy was received for our Retiree and Older Worker Engagement Strategy. This award celebrates excellence and innovation in ways of identifying and managing internal talent, as well as the ways in which development opportunities are delivered.
Ontario Business Achievement Award (OBAA) – The 2014 OBAA for Skills and Training was received for our partnership with Algonquin College in the delivery of the Powerline Technician Diploma Program. The OBAA recognizes skills and training initiatives that best harness the talent of its people, embrace diversity, and support employee success.
2015 Canada’s Greenest Employers – For the sixth year in a row Hydro Ottawa has been named one of Canada’s Greenest Employers. This award recognizes that our commitment to sustainability extends beyond generating clean electricity to ensuring the environment is taken into consideration throughout every facet of our operations. This includes the provision of energy conservation tips and incentives to our customers.
Best Ottawa Business Awards - Hydro Ottawa was honoured with the Best Performance in HR Award at the Best Ottawa Business Awards. This award, which recognized our Retiree and Older Worker Engagement Strategy, highlights a noteworthy human resource initiative.

We have updated our Privacy Policy

Protecting our customer’s personal information is of paramount importance to the way we do business.
Our Privacy Policy describes the practices we have in place relating to the management of your personal information.