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Low Income Assistance Piggy Bank

Need Help with Bill Payments?

A number of special programs are available to help customers experiencing difficulty with paying their electricity bills. Whether it is a short term need that can be met with a one-time grant, or a long term solution that will provide you with a monthly on-bill credit to reduce your electricity bill, you may qualify for financial assistance.

Hydro Ottawa App

The power to simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, get actionable energy-saving tips, access the latest information on power outages. Learn how much electricity you’re consuming relative to others in your neighbourhood. 

Earth Hour 2018

Earth Hour 2018

On Saturday, March 24th at 8:30 p.m., join millions of people, businesses and governments around the world as they unite to support Earth Hour.


Communicating with you, in your preferred language is key to the service we provide.

English or French? Login and update your account today – you could win a tablet!

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Save your energy for what matters

Visit the Conservation Team at the Ottawa Home & Garden Show, March 22-25.

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One of Canada’s Best Diversity Employers: Hydro Ottawa creating a culture of inclusion

Hydro Ottawa is proud to announce its selection as one of Canada’s Best Diversity Employers. The company’s commitment to diversity and inclusion has made it a role model in cultivating a culture of belonging thanks to its executive-sponsored Diversity Council and sub-groups.


Is an EV right for me?

As the technology associated with electric vehicles continues to develop, more Canadians are considering the switch to EVs. It’s 2018 and while we might not have the flying cars predicted by The Jetsons, the automobile has come a long way – or has it?

The first cars invented in the 1830s were, in fact, electric. That is, until Henry Ford introduced his mass-produced, gasoline-powered Model T in 1908. While the original electric vehicles fell into disuse due to their lack of horsepower, and the ready availability of gasoline, these are arguments that no longer apply in 2018.

Annual Report 2016 Cover Image

2016 Annual Report

Hydro Ottawa has released its 2016 Annual Report to its shareholder, the City of Ottawa, highlighting the company’s strong financial results and ongoing commitment to serving its customers and the community.


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Strategic Direction 2016-2020 Cover Image

Strategic Direction 2016-2020

This 2016-2020 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.


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National Capital Region’s Top Employers 2018 – For the tenth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. As part of Canada’s Top 100 Employers, this award recognizes the region’s most exceptional places to work by identifying those employers that lead in attracting and retaining top talent.
Top Employers for Young People 2018 – This award recognizes Hydro Ottawa for engaging youth in the workplace. Our dedication is exemplified through our educational partnerships, and summer student and cooperative education programs, and apprenticeship and internship opportunities, which offer young people meaningful and interesting work experiences.
2017 Canadian HR Award for Next Generation Employee Innovation of the Year. This award highlights our partnerships with Algonquin College in both the design and delivery of the two-year Powerline Technician Diploma Program and the Training Delivery Agent (TDA) in the training and certification of Powerline Apprentices, our summer and co-op student experience, our apprentice and engineering internship programs, and how these programs ensure that younger workers meaningfully contribute to the company and our community early in their careers.
Canada's Best Diversity Employers recognizes employers across Canada that have exceptional workplace diversity and inclusiveness programs.
2015 Canada’s Greenest Employers – For the sixth year in a row Hydro Ottawa has been named one of Canada’s Greenest Employers. This award recognizes that our commitment to sustainability extends beyond generating clean electricity to ensuring the environment is taken into consideration throughout every facet of our operations. This includes the provision of energy conservation tips and incentives to our customers.
Best Ottawa Business Awards - Hydro Ottawa was honoured with the Best Performance in HR Award at the Best Ottawa Business Awards. This award, which recognized our Retiree and Older Worker Engagement Strategy, highlights a noteworthy human resource initiative.

We have updated our Privacy Policy

Protecting our customer’s personal information is of paramount importance to the way we do business.
Our Privacy Policy describes the practices we have in place relating to the management of your personal information.