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Low Income Assistance Piggy Bank

Need Help with Bill Payments?

A number of special programs are available to help customers experiencing difficulty with paying their electricity bills. Whether it is a short term need that can be met with a one-time grant, or a long term solution that will provide you with a monthly on-bill credit to reduce your electricity bill, you may qualify for financial assistance.

Hydro Ottawa App

The power to simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, get actionable energy-saving tips, access the latest information on power outages. Learn how much electricity you’re consuming relative to others in your neighbourhood. 

Become as Smart as a Fox about Electricity

Become as Smart as a Fox
about Electricity

Electricity is an important part of our day-to-day lives. It keeps our phones charged, our refrigerators running, and our lights turned on. But it can also be very dangerous. Luckily there are simple rules to follow to keep you and your loved ones safe.

An image of the 2016 Scorecard

Hydro Ottawa’s 2016 Scorecard is now available

Gain insight on how Hydro Ottawa is performing.

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Join The Ontario Electricity Customer Panel Now

Share your opinion on pricing, conservation, distributed energy resources and more.

Be part of the conversation.

Annual Report 2016 Cover Image

2016 Annual Report

Hydro Ottawa has released its 2016 Annual Report to its shareholder, the City of Ottawa, highlighting the company’s strong financial results and ongoing commitment to serving its customers and the community.

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Strategic Direction 2016-2020 Cover Image

Strategic Direction 2016-2020

This 2016-2020 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.

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Hydro Ottawa at the heart of change for CHEO patients

Today, Hydro Ottawa presented CHEO with the funds from the 2017 Be at the Heart of Change, Go Paperless Campaign. From August 9 to December 31, 2017 when Hydro Ottawa customers registered for e-billing or automated payments, Hydro Ottawa donated $5 toward the purchase of a portable echocardiography machine.


A perfect 10 for top candidates! Hydro Ottawa is a Top Employer for tenth straight year

For a decade, Hydro Ottawa has been recognized as a top National Capital Region employer. Thanks to its celebrated company culture and emphasis on employee engagement, the company has demonstrated year-over-year that community, development, and the value of a diverse workforce makes it a top attraction for top candidates.

RT @OCH_LCO: "We are delighted that our innovative solar inverter technology is playing a role in bringing sustainable energy to the Regina…
@hydroottawa - 2 days ago
RT @energyontario: Today Ontario announced its support for 12 innovative smart grid projects that will enhance electricity distribution, lo…
@hydroottawa - 2 days ago
RT @GlennThibeault: We highlighted @Sparqsys’ Smart Grid Fund project, a @hydroottawa, @eionwireless, @queensu & @OCH_LCO partnership. The…
@hydroottawa - 2 days ago
RT @GlennThibeault: It was a pleasure joining @Bob_Chiarelli, @Yasir_Naqvi & @JohnFraserOS at @hydroottawa to announce support for 12 innov…
@hydroottawa - 2 days ago
National Capital Region’s Top Employers 2018 – For the tenth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. As part of Canada’s Top 100 Employers, this award recognizes the region’s most exceptional places to work by identifying those employers that lead in attracting and retaining top talent.
Top Employers for Young People 2018 – This award recognizes Hydro Ottawa for engaging youth in the workplace. Our dedication is exemplified through our educational partnerships, and summer student and cooperative education programs, and apprenticeship and internship opportunities, which offer young people meaningful and interesting work experiences.
Canadian HR Award – The 2015 Canadian HR Award for Best Talent Management Strategy was received for our Retiree and Older Worker Engagement Strategy. This award celebrates excellence and innovation in ways of identifying and managing internal talent, as well as the ways in which development opportunities are delivered.
Ontario Business Achievement Award (OBAA) – The 2014 OBAA for Skills and Training was received for our partnership with Algonquin College in the delivery of the Powerline Technician Diploma Program. The OBAA recognizes skills and training initiatives that best harness the talent of its people, embrace diversity, and support employee success.
2015 Canada’s Greenest Employers – For the sixth year in a row Hydro Ottawa has been named one of Canada’s Greenest Employers. This award recognizes that our commitment to sustainability extends beyond generating clean electricity to ensuring the environment is taken into consideration throughout every facet of our operations. This includes the provision of energy conservation tips and incentives to our customers.
Best Ottawa Business Awards - Hydro Ottawa was honoured with the Best Performance in HR Award at the Best Ottawa Business Awards. This award, which recognized our Retiree and Older Worker Engagement Strategy, highlights a noteworthy human resource initiative.

We have updated our Privacy Policy

Protecting our customer’s personal information is of paramount importance to the way we do business.
Our Privacy Policy describes the practices we have in place relating to the management of your personal information.