Career Opportunities

Our dedicated and motivated employees are committed to serving our customers
and making the communities in which we work and live a better place.

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Conditions of Service

Hydro Ottawa recently completed a review of its Conditions of Service and is proposing a number of changes in order to continuously improve upon the way we do business with our customers. The updated document, along with a list of the proposed changes, is now available for review and comment

8% Provincial Rebate

8% Provincial Rebate

Beginning January 1, 2017, residential, small business and farm customers are eligible for an 8% Provincial Rebate on their electricity bill. The rebate is equal to the provincial portion of the Harmonized Sales Tax (HST).

Low Income Assistance Piggy Bank

Need Help with Bill Payments?

A number of special programs are available to help low-income customers experiencing difficulty with paying their electricity bills. Whether it is a short term need that can be met with a one-time grant, or a long term solution that will provide you with a monthly on-bill credit to reduce your electricity bill, you may qualify for financial assistance.

Faster. Simpler. Greener.

Less paper.
More convenience.

Go paperless today or call 613 738-6400

Get Started

Find energy savings in your home.

Visit the Conservation Team at the Ottawa Home and Remodelling Show, January 19-22.

Learn more

Your power’s out.
Now what?

See how we handle outages.

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Annual Report 2015 Cover Image

2015 Annual Report

Hydro Ottawa has released its 2015 Annual Report to its shareholder, the City of Ottawa, highlighting the company’s strong financial results and ongoing commitment to serving its customers and the community.

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Strategic Direction 2016-2020 Cover Image

Strategic Direction 2016-2020

This 2016-2020 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.

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Love meeting everyone at #OHRS17. Visit us at #Booth1113 to learn all about #LED lighting + get coupons to save.…
@hydroottawa - 1 day ago
@BWBoucher Breaker tripped, so crews performed switching to restore service. That's the only info I have at this time. Cheers.
@hydroottawa - 1 day ago
@BWBoucher Should be resolved. If not, call us at 613-738-0188.
@hydroottawa - 1 day ago
Welcome! Energy-saving tips inside. Visit our energy-efficient home at #OHRS17 #Booth1113 #EYCentre #Ottawa
@hydroottawa - 1 day ago

Hydro Ottawa recognized for powering young peoples’ careers

Amid a growing number of retirements facing the company, Hydro Ottawa continues to be regarded as a best employer for those in the earlier stages of their careers. For the fourth year in a row, the utility in the Nation’s Capital has been named one of Canada’s Top Employers for Young People.


When your lights are out, we’re on

We can all remember a time when the lights have gone out. Maybe we woke up to the alarm clock flashing or had to trade the brightness of a lamp for the glow of candlelight over dinner. Many Ottawans, especially, can remember clearly a more severe time when they were without power for weeks during the ice storm in the winter of 1998.

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National Capital Region’s Top Employers 2016 – For the eighth consecutive year, Hydro Ottawa has been recognized as one of the National Capital Region’s Top Employers. As part of Canada’s Top 100 Employers, this award recognizes the region’s most exceptional places to work by identifying those employers that lead in attracting and retaining top talent.
Top Employers for Young People 2017 – This award recognizes Hydro Ottawa for engaging youth in the workplace. Our dedication is exemplified through our educational partnerships, and summer student and cooperative education programs, and apprenticeship and internship opportunities, which offer young people meaningful and interesting work experiences.
Canadian HR Award – The 2015 Canadian HR Award for Best Talent Management Strategy was received for our Retiree and Older Worker Engagement Strategy. This award celebrates excellence and innovation in ways of identifying and managing internal talent, as well as the ways in which development opportunities are delivered.
Ontario Business Achievement Award (OBAA) – The 2014 OBAA for Skills and Training was received for our partnership with Algonquin College in the delivery of the Powerline Technician Diploma Program. The OBAA recognizes skills and training initiatives that best harness the talent of its people, embrace diversity, and support employee success.
2015 Canada’s Greenest Employers – For the sixth year in a row Hydro Ottawa has been named one of Canada’s Greenest Employers. This award recognizes that our commitment to sustainability extends beyond generating clean electricity to ensuring the environment is taken into consideration throughout every facet of our operations. This includes the provision of energy conservation tips and incentives to our customers.
Best Ottawa Business Awards - Hydro Ottawa was honoured with the Best Performance in HR Award at the Best Ottawa Business Awards. This award, which recognized our Retiree and Older Worker Engagement Strategy, highlights a noteworthy human resource initiative.

We have updated our Privacy Policy

Protecting our customer’s personal information is of paramount importance to the way we do business. Our Privacy Policy describes the practices we have in place relating to the management of your personal information.