Technical issue - Bell

We are currently aware of a technical issue preventing Bell landline and cellular customers from reaching Hydro Ottawa by phone. We are working to resolve this as quickly as possible. In the meantime, Bell customers can report an outage via MyAccount online (hydroottawa.com/myaccount) and all other requests via our Contact Us form.

Canada Post service disruption

We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.