Let’s shape Ottawa’s energy future, together.

Be a part of Hydro Ottawa’s 2026–2030 investment plan.

As we prepare our strategic investment plan for the next five years, we want to hear from you. What are your priorities and expectations for your electricity services? What do you want us to focus on as we modernize Ottawa’s energy grid? Fill out our survey between September 16 to October 6, 2024 and you could win a $500 on-bill credit.*

*On-bill credit available only to Hydro Ottawa residential and small business customers. Contest rules.

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Building TOMORROW’S
ELECTRICITY GRID

Watch the video to learn more about our investment plan, including the challenges our grid is facing, and what we need to do to overcome them, and why input from customers like you is key to shaping our strategy for the years to come.

Why we want to hear from you

Every five years, we update our investment plan to meet regulatory requirements, address our internal needs and support our strategic priorities. Rate increases are an important part of our plan as they help fund the new technologies and infrastructure that will ensure Ottawans have clean, reliable energy they can depend on. To get those rates approved, we have to submit our investment plan to the Ontario Energy Board (OEB), the independent regulator of the province’s energy utilities. The OEB will review our plan and our proposed distribution rates in an open and transparent public process.

Customer input is essential to our planning process. We want you to be at the centre of everything we do, which is why we work closely with various stakeholders and experts to develop our plan — and reach out directly to our customers to identify their needs and priorities.

Learn more about our investment priorities

To ensure we can meet the electricity demands of today and tomorrow while keeping Ottawa’s grid healthy, sustainable and strong, we will need to address several issues, including:

Dig deeper into energy grid issues and innovations

A journey through the grid: From creation to you

Akin to the longstanding Canadian television series “How it’s Made,” we’re about to take you on an adventure to understand the journey of electricity. There is literal and figurative power in being able to flick a switch to turn the lights on, so let’s take a look at what makes this possible.

Our growing demand for electricity

The demand for electricity is increasing. The electrification of our economy includes decarbonizing the remaining 20 per cent of Canada’s greenhouse gas emitting electricity systems with renewable generation, moving away from fossil fuels for our vehicles and homes.

Modernizing Ottawa’s power grid

It’s time to rethink the entire electricity system as we’ve known it for the last 100+ years. Over the next decade, Hydro Ottawa will be making significant investments to improve Ottawa’s electricity grid to adapt to the realities and demands of the 21st century.

Powering a resilient, carbon-free future for Ottawa

The impacts of climate change are already being felt in Ottawa. More frequent severe weather events pose significant risks to our distribution infrastructure. As we strive toward a carbon-free future, it's crucial to enhance our system's resilience against these challenges.

A smart energy future starts at (an airport) home

As we navigate the challenges of climate change and rising energy demands, the path to sustainable living begins at home. By adopting emission-free solutions, conserving energy, and leveraging cutting-edge technology, you can take steps towards reducing your carbon footprint.

Canada Post service disruption

Let’s shape Ottawa’s energy future, together.