Landlord and Property Managers

Hydro Ottawa has a Landlord and Property Managers Program available that helps landlords and property management companies to more effectively manage the electrical service for their rental units.

By completing and submitting an agreement to participate, landlords and property managers authorize Hydro Ottawa to automatically transfer responsibility for a rental unit's electricity service to them when a tenant moves out. This ensures that the electricity remains in service at the property and that a new tenant doesn't have to request reconnection and pay the associated fees.

Under this program, the account set-up and transfer fees are also waived for landlords and property managers. Hydro Ottawa will email the landlord or property manager to notify them that a tenant has closed their account and that the service has been transferred to their account.

When Hydro Ottawa receives a move-in request, we will then transfer the account from the landlord or property manager to the new tenant. The new tenant will be responsible for all costs, including the one-time account set-up *fee.

*Please refer to our “Other Charges ” page for a list of charges and fees that may appear on your Hydro Ottawa bill.

If you want to participate in this Program, follow the instructions, complete and submit this registration form.

Reminder: All move requests submitted by landlords and property managers must be completed online using Hydro Ottawa’s moving request form. This secure online form is specifically designed to meet the needs of landlords and property managers and is available at

Please give  us at least 10 business days advance notice if you want  to open, close or update an account. Do it  online in just a few minutes with our moving request form for landlords and property managers.

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