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Manage Your Account Online
Looking for online access to your account balance, payment history and electricity consumption?
On September 19, 2023, Hydro Ottawa and the International Brotherhood of Electrical Workers (IBEW) ratified a new four-year collective agreement. As the labour disruption comes to an end, and we work to return to normal business operations, customers may experience some delays while our teams work through the backlog of rescheduled appointments and requests.
For more important information and service updates, click here.
