As we work to return to normal business operations, customers can expect delays while our teams work through an extensive backlog of electrical service requests.
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There are a number of methods available to customers wishing to obtain more energy usage data than what is included on their bills.
The usage data Hydro Ottawa provides also varies by customer type as follows:
*This charge is subject to change. Visit hydroottawa.com/other-charges for more information.
If you are requesting data for a third-party, please download Hydro Ottawa’s Consent for Information Release form and have the appropriate parties complete and sign the form. Once completed, attach the consent form and any additional files required to complete your request.
Note: Hydro Ottawa’s Consent for Information Release is not required if the account owner is requesting their own data.