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Hydro Ottawa warns of scams targeting its customers
OTTAWA – Phone scams continue to plague Hydro Ottawa business and residential customers who have reported receiving calls threatening disconnection unless an immediate payment is made.
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Hydro Ottawa warns of scam targeting small businesses
These suspicious callers, posing as Hydro Ottawa, threaten businesses with power disconnection unless they pay for meter upgrades by credit card.
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How do I choose my electricity rate plan?
If you have your electricity supplied by Hydro Ottawa through the RPP and want to change your rate
Hydro Ottawa offers assistance and protections to customers affected by COVID-19
OTTAWA – As the COVID-19 outbreak continues to evolve, and in recognition of the critical and essential services that Hydro Ottawa provides to the Nation’s Capital, we are taking active measures to
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How is my personal and financial information kept safe?
We use several methods to ensure that your information is secure:
I am an Ontario Electricity Support Program (OESP) recipient and I’m closing my account. Will my OESP credit balance be returned to me?
If you are receiving support through OESP, your final credit will be prorated depending on the number of days of service and any remaining credit will be returned to the
Hydro Ottawa warns of text scam targeting customers
These suspicious texts claiming to be Hydro Ottawa, advise customers they are due a refund and provide a link through which to claim the refund.
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I am a net metering customer and I generate my own electricity. Can I see how much I have generated on my online account?
Yes, you can view your usage and generation data in MyAccount. Click the Usage icon to explore detailed information from September 1, 2024, onward.
Do I need to be a Hydro Ottawa customer to create a MyAccount profile?
No, you do not need to be a Hydro Ottawa customer to create a MyAccount profile. All you need is a valid email address to sign up.
Hydro Ottawa teams up with CHEO to help you be a ‘paperless’ hero
OTTAWA – October 1, 2019 – Spiderman, your grandma, your dad – we all have someone who was our hero growing up.
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