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Manage Your Account Online

Looking for online access to your account balance, payment history and electricity consumption? You can access a wealth of information about your Hydro Ottawa account.

I am an Ontario Electricity Support Program (OESP) recipient and I’m closing my account. Will my OESP credit balance be returned to me?

February 1, 2022

If you are receiving support through OESP, your final credit will be prorated depending on the number of days of service and any remaining credit will be returned to the

Hydro Ottawa warns of text scam targeting customers

March 10, 2019

These suspicious texts claiming to be Hydro Ottawa, advise customers they are due a refund and provide a link through which to claim the refund.

Hydro Ottawa employees giving kids a sporting chance

March 18, 2016

The Hydro Ottawa STAR Cup is an event offered through the Christie Lake STAR Program, which operates throughout the school year in social housing communities, providing high-risk inner city kids wi

Hydro Ottawa provides update on IBEW strike

July 11, 2023

Ottawa, Ontario - July 11, 2023 - Hydro Ottawa activated its contingency plans when its employees represented by the International Brotherhood of Electrical Workers (IBEW) commence

Do I need to be a Hydro Ottawa customer to create a MyAccount profile?

November 28, 2023

No, you do not need to be a Hydro Ottawa customer to create a MyAccount profile. All you need is a valid email address to sign up.

Hydro Ottawa teams up with CHEO to help you be a ‘paperless’ hero

October 1, 2019

OTTAWA – October 1, 2019 – Spiderman, your grandma, your dad – we all have someone who was our hero growing up.

Millennials choose Top Employer award-winner, Hydro Ottawa

January 18, 2021

OTTAWA – For Distribution Engineer Intern, Joanna Abalos, choosing a career at Hydro Ottawa was a natural development following her graduation from Carleton University.