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1. Welcome

   … Note: Our bills are issued on a monthly basis. You can expect your first bill within four to six weeks of … Reporting outages  You can report outages online through  MyAccount , the  … Financial assistance Life can take unexpected turns. Whether you’re a low-income …

2. Top 5 noteworthy outage incidents of 2021

   … these outages? We’re glad you asked. Sometimes the reason can be as random as an eager beaver chewing down a hydro … - thunder and lightning hitting our distribution system can still cause havoc. Loss of supply On February … if a problem with their system comes up, our customers can be affected - even though there’s nothing wrong with …

   Rebecca.S - 01/20/2022 - 08:17

3. Battery storage

   … Batteries can help manage electricity costs by storing power for use … capacity of a battery determines how much electricity it can hold. It's important to size the battery appropriately … than relying on one large power source. These systems can include renewable energy sources such as wind turbines …

4. Business - Welcome

   … : Your business will receive bills on a monthly basis. You can expect your first bill within four to six weeks of … your business. If you’re a small business customer, you can also take advantage of an equal monthly payment plan. … Reporting outages  You can report outages online through  MyAccount , the  …

5. Still without power? Why your neighbours may have power but you don’t

   … to and preparing for emergencies. While our crews can repair lines that are part of the main electricity grid, … on what customers are responsible for and what role they can plan in returning power to their home.  Where … the homeowner must get it repaired before Hydro Ottawa can safely restore power.  …

   Marie.M - 01/08/2025 - 10:00

6. Remote-work home energy savings

   … in remote work. The number of computer-based workers who can foreseeably work from home two-to-three days a week is … does have some drawbacks (it’s not for everyone) and it can impact your energy bill. During the early days of the … you be more productive and improve concentration, but you can save energy at the same time by not going room to room …

   Morgan.B - 04/21/2022 - 08:16

7. Charged up for summer: Your EV road trip guide

   … battery before reaching a destination or charging station can be a real concern, particularly in areas with less … is the longer refuelling time compared to gas cars, which can be refuelled in minutes. Depending on the charger level, … enjoy a meal. With a bit of planning, these longer stops can become enjoyable parts of your journey, allowing you to …

   Rebecca.S - 07/25/2024 - 08:36

8. Superstitious or ‘a little stitious’ about winters and EVs?

   … little planning, Canada’s cold winters and EV technology can actually go together like brunch and bottomless mimosas, … Sure, in colder climates, EV range can dip  by 15 to 30 per cent . That sounds like a big … and a bit of a buzzkill. But with a little prep, your EV can handle it like Jim handles Dwight: effortlessly and with …

   Morgan.B - 03/10/2026 - 07:21

9. Are you prepared for extended power outages?

   … control Mother Nature and the risk of power outages. Storms can down power lines or cause equipment damage at any … three days are also essentials.  Another thing you can do in advance is ensure you have a landline that … capability to charge a cell phone during an outage, so you can call emergency services if needed. If you have a …

   Marie.M - 05/26/2023 - 14:01

10. 2021: A new year for energy-saving resolutions

    … heavy electricity usage Adjusting your schedule so you can use electricity more heavily on weekdays between 7 p.m. and 7 a.m. - or on weekends - can make a significant impact on your energy bill. Consider … furnace to work a lot harder to force air through. This can mean higher energy consumption and greater wear on your …

    Myra Beaman - 01/19/2021 - 09:07