Hydro Ottawa Substation

Request a Service

Hydro Ottawa offers services to contractors and developers, most of which are completely free, to help ensure that construction and renovation projects are electrically safe.

The services we offer range from installing electrical services in new buildings and developments, to assessing and replacing current electrical equipment to ensure that it is up to safety standards, to helping customers install renewable generation equipment as part of the microFIT program.

You can browse and request many of these services online using our service request form. So whether you are building a new development, renovating a house or business, or have a question or a concern, we have you covered.

High voltage power transformers

High Voltage Vault Resources and Information

If you own high voltage electrical equipment in a vault, it is important that you maintain your equipment through regular inspections and tests.

Hydro Ottawa substation

Electrical Service

Hydro Ottawa offers a wide range of services to meet our customer needs.

A Hydro Ottawa tree trimmer in an aerial bucket assessing trees in the proximity of wires

Forestry Service

Trees that are in close proximity to overhead power lines could compromise public safety and the reliability of your electricity supply.

Moving boxes in home


We can help make your move a little easier. Simply request that we turn on the electricity at your new address, or turn off service at your old address... all online.

Customer Service


Available weekdays between 8am - 8pm
and Saturdays between 9am - 3pm
(Excluding statutory holidays)

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