Received a ‘Do Not Proceed’ on your locate?

As part of Hydro Ottawa’s commitment to customer service and safety, it is our responsibility to review any proposed excavation activities taking place around our electrical infrastructure.

If you received a “Danger! Do Not Proceed” sticker on your locate as shown in the image below, it means that our high voltage cables have been identified in the area and we must give you important instructions on how to proceed. The instructions will be in line with excavation guidelines and you must follow them to ensure safety and prevent damages to the infrastructure.

Promark Sticker - July-10-20

To begin, please select one of the following options.

Important information

  • We will require the following information from you: name, phone number, email address, locate ticket number, site address or intersection.
  • You will be contacted within 48 working hours from the time the form is submitted
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