The power to simplify your life

Get timely tips and insights personalized for your account.

 

Review electricity usage and cost information

Get actionable energy-saving tips

Access the latest information on power outages

 

The Hydro Ottawa app delivers timely notifications and relevant insights about your electricity usage. 


Electricity Usage

Monitor your electricity usage during different Time-of-Use periods and see a breakdown of your consumption.

Estimated Cost

See the estimated cost for the electricity portion of your bill, which is updated daily based on your home’s actual usage.

Outages

View our power outage map to see information on current power outages throughout the city.

Bill Information

Access your account balance for your total bill. Review your billing history and discover trends in your usage from bill-to-bill.

 

Neighbour Comparisons

Learn how much electricity you’re consuming relative to others in your neighbourhood.

Frequently Asked Questions

Have questions about our app?

 

How to Get the App

The Hydro Ottawa app can be downloaded for free through the Apple App Store and the Google Play Store.

 

Once the app is downloaded, you can login using your email address, Facebook account or Google account.
Only residential customers with a Hydro Ottawa online account will be will be able to login to the app.

If you aren’t currently signed-up, registration is easy. You will need your most recent Hydro Ottawa bill in hand to complete the process online or by telephone.