We are currently aware of a Bell carrier issue preventing Bell landline and cellular customers from reaching Hydro Ottawa by phone. In the meantime, Bell customers can report an outage via MyAccount online or text "OUT" to 797688. For other matters, please reach out via our Contact Us form or live chat in MyAccount from 8 a.m. - 4 p.m.
We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.
