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Customers and Utilities Fight Together to Stop Scams
As essential service providers, utility companies are committed to educating the customers we serve about the latest scam tactics being used to target them.
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A two-year job interview to find the best
Hydro Ottawa’s partnership with Algonquin College is paying off.
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Online billing is the new black
Unlike fast fashion - online billing isn’t just a trend.
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Maintenance covers and Hydro Ottawa’s chamber of secrets
Each day, thousands of Ottawa residents step outside to walk, bike and drive along the city streets. You need not to look far to see the hustle and bustle of activity.
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Underground Service Trench
If you are undertaking a construction project that requires an underground service trench, the guidelines below will allow you to complete your work safely and in accordance with regul
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Safety Around Electrical Equipment
Padmount Transformers
Throughout your neighbourhood, you’re likely to spot hydro poles and pad mounted transformers – locked green metal cabinets – that contain high voltage
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Helping customers resolve issues and complaints
Hydro Ottawa’s Customer Service team is here to help.
Whether it's an inquiry or complaint, your first contact should be with a Customer Service representative.
Types of DERs (Emergency back-up, Net metering, Load displacement and Stand-alone)
Four options exist for connecting energy sources like generators and batteries into your home or business electrical system:
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