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Tips and tools
Tips for energy saving
Get help making your home more energy efficient.
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Why am I not receiving my online bill notifications?
First, ensure that you are enrolled in online billing by navigating to the 'Billing' section of your online MyAccount.
Glossary
This glossary is a collection of electricity terms related to our industry and the work that we do.
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Substation City: Inside Ottawa’s electric expansion
Ninety-two substations power all of Hydro Ottawa’s customers across our 1,116 sq/km service territory.
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Fall Back to Energy Efficiency
It’s that time of year again, and this time we get that coveted extra hour of sleep!
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Rate Plan Comparison Tool
If you need help choosing which rate plan works best for you, you can take advantage of our Rate Plan
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Electrical Appliances
To help prevent electrical hazards from arising in your home, consider using these safety devices.
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Our lineworkers talk power restoration
Your lights go out, your fridge turns off, and your TV goes blank. You are sitting in pure silence.
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Shifting to electricity: understanding the energy transition
Ottawa's energy needs are rapidly evolving, and to ensure a reliable and sustainable future, critical investments in our electricity infrastructure must happen now.
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Hydro Ottawa to participate in IESO province-wide voltage reduction test
The voltage reduction tests, conducted by the Independent Electricity System Operator (IESO), are not expected to have any negative effects on electricity consumers.
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