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1. Business - Approvals, permits and clearances

   … 1.5 metres away from underground infrastructure. If you can’t maintain that clearance, use a steel plate or … include residential boulevard gardens where residents can plant gardens in the road right of way. See the … These areas must always be kept clear so our crews can safely access equipment. No buildings, landscaping or …

2. The Year of the Snake and the energy transition

   … for clean electricity and Government mandates . We can see this shift in action as we enter a period of … seamlessly overcoming obstacles in its path. The same can be said for Hydro Ottawa as we help our city adjust to a … analytics, automation, and AI, our smart grid technology can anticipate issues, detect faults instantly, and respond …

   Rebecca.S - 03/10/2026 - 07:10

3. Glossary (old)

   … A Current is a flow of electrical charge. It can be compared to the rate of flow of water in a pipe; just … work near our electrical equipment. An isolation of service can also be referred to as a disconnect/reconnect. … are the customer’s responsibilities. A standpipe can also be referred to as a service mast. A Triplex …

4. Power’s out? Here’s how we help

   … System and our crews will get there as quickly as they can.  How our crews get to work Once we know … for damaged equipment, downed wires or tree contact. This can take time, especially if the weather is bad or if it’s … infrastructure for the future.  We know it can be frustrating to lose power, but our process is …

   Marie.M - 05/26/2023 - 13:58

5. Will electrification solve our emissions problem?

   … that Canada has agreed to get our emissions as close as we can to zero,” says Caroline Lee, Mitigation Research Lead … ThinkEnergy podcast . Big or small: you can make an impact For some low cost ways to curb … buildings in the years to come. In fact, as a homeowner you can now receive up to $5,000 for the installation of a heat …

   Morgan.B - 10/19/2022 - 07:20

6. Our lineworkers talk power restoration

   … “A lot of information must be gathered and assessed so we can properly respond, including what personnel, equipment … difficult part of your role? Gord: “Any job can present difficulties. It is our responsibility to … dark. Once on site, crews investigate the cause, which can range from a loss of supply from the provincial …

   Sarah.M - 03/22/2022 - 08:52

7. Electric vehicle charging rate

   … form. Click “Submit” to send it to us. You can also send us your completed form by mail Mail: … on the EVC rate, read our FAQs or contact us.  You can also find more information about the EVC rate in the …

8. Cyber security, the electricity grid and you

   … to share knowledge and best practices. TF: Can you talk to us about the risk that grid modernization … points are. We've talked about what grid modernization can do and there are many capabilities that's going to … an organization’s resiliency is something organizations can do to continue to be prepared. You never want to be …

   Morgan.B - 01/21/2025 - 15:21

9. Dive in to savings with new pool pump rebate

   … Hydro Ottawa customers who own in-ground pools can now save $400 on a more energy-efficient pump with the … installed from a participating vendor, eligible pool owners can receive a $400 instant rebate and take advantage of the … it easy to do so. As we near the summertime, pool owners can look forward to not only heat relief, but financial …

10. Yard clean-up: the environmentally friendly way

    … is called fall. Sure, the colours are beautiful, but it can be overwhelming when you have a lot of fallen leaves to … areas of the yard and in your garden beds. These leaves can serve as a habitat for bees and other pollinators to hibernate over the winter, and they can also provide helpful nutrients for your garden beds …

    Myra Beaman - 12/01/2023 - 13:33