A residential neighbourhood at night


If you’re behind on your electricity bill and face having your service disconnected, you may qualify for emergency financial help through the Ontario Energy Board’s Low-income Energy Assistance Program (LEAP).

LEAP provides a one-time payment of up to $500 ($600 if your home is heated electrically) per calendar year, which is automatically credited to your electricity bill.

  • Eligibility is based on as the combined household income and how many people live in your house. Your household's income must be at or below the Statistics Canada Low-Income Measure (LIM), after tax, to qualify for assistance. The Ontario Child Benefit, Canada Child Benefit, and Universal Child Care Benefit are excluded when calculating income eligibility.
  • The assistance is only available if you are behind on your bill – or in arrears – and may face having your service disconnected.
  • You cannot receive more money than the current outstanding balance on your electricity bill.
  • The one-time payment is meant to provide emergency relief. It is not intended to provide regular or ongoing bill payment assistance.

In Ottawa, United Way Ottawa administers LEAP in conjunction with the Salvation Army Ottawa Booth Centre and a network of community in-take agencies.

To apply for LEAP Emergency Financial Assistance, please visit your local social service agency or call 211.

To learn more about the LEAP, read our brochure or visit Ontarioenergyboard.ca.


You could qualify for a 35 to 75 dollar reduction on your monthly electricity bill. Through the Ontario Electricity Support Program (OESP).