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Contact Us

We look forward to hearing from you.

If you have an inquiry, wish to leave comments, or even have ideas to make our service even better, we invite you to send us a note. Your input is important to us. Depending on the nature of your request, please allow us up to 10 business days to respond to your feedback.

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If you are moving to a new location, please fill out our moving request form.
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Customer Service


Available weekdays between 8 a.m. - 8 p.m.
and Saturdays between 9 a.m. - 3 p.m.
(Excluding statutory holidays)

Power Out?

Report Outage

Or call our 24/7 outage line
613-738-0188

 

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If you are moving to a new location, please fill out our moving request form.

 

Hydro Ottawa Limited

  • 2711 Hunt Club Road, PO Box 8700
  • Ottawa, ON K1G 3S4