Search results
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An electric perspective on 2020
… do you want customers and small business owners to know? Can you expand on what you’re doing to help? A: … to our team to bend over backwards to do whatever we can to help our customers and small businesses. We’re … is that if you’re struggling, please reach out so we can help you. Q: Ongoing maintenance can …
Morgan.B - 12/15/2020 - 09:22
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Demystifying your hydro bill: A guide
… You're not alone. Understanding your electricity statement can feel a bit like deciphering a secret code. But don't … that while electricity bills have common components, costs can vary depending on where you live. Keep reading to find … Good for customers who can shift their electricity usage to off-peak hours. …
Morgan.B - 03/10/2026 - 07:32
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Privacy Notice
… or refer you to a designated person within Hydro Ottawa who can explain the purposes. Unless required by law, Hydro … or disclosed. Purposes shall be stated in a manner that can be reasonably understood. Unless the collection or … please contact Customer Service . How can you challenge compliance? Any customer may …
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Hydro Road Municipal Transformer Station
… technology like distributed energy resources that can help build redundancy. From a climate and planning … What can I expect during the construction phase of the station? … Understanding that any construction activities can be very disruptive, we want to assure residents that all …
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Piperville Municipal Transformer Station
… technology like distributed energy resources that can help build redundancy. From a climate and planning … (99.981 per cent in 2020). Events like the May 2022 derecho can shake customers’ trust in the reliability of the … A project of this scale can take five to seven years from initial planning until …
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Smart renovations: Upgrade, retrofit and save
… assessed value, whichever is less. This financing option can be used for a variety of upgrades, such as thermal … to take a closer look at some of the smart technologies you can bring into your home. Solar panels: Solar … electricity for your home. By installing solar panels, you can reduce your reliance on grid power and lower your …
Rebecca.S - 03/10/2026 - 07:38
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Why everyone's talking about heat pumps
… pumps are emerging as one of the climate solutions that can save money, reduce emissions, and increase energy … max-width:100%; } .row{ margin-bottom:10px; } Can heat pumps handle an Ottawa winter? Heat pump … have a terrific video that asks the tough question: “Can Heat Pumps Work in Cold Climates?” In Canada, …
Susan.F - 01/24/2023 - 08:14
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Talking about my generator
… life isn’t disrupted too much? An energy source that you can control. We have had lots of questions lately about … you need them most. Let’s talk about workload. What can these small but mighty generators actually support? As … that you don’t need any additional extension cords that can get in the way. These come in a variety of sizes that …
Sarah.M - 03/02/2026 - 11:51
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Mastering the art and science of tree trimming
… Torrential rains, powerful winds, and lightning strikes can wreak havoc on our urban landscape and as a result, … the tree. The combination of heavy winds and wet conditions can lead to the collision of branches with power lines, … mobility across the city. Fallen branches and debris can obstruct thoroughfares, hindering emergency response and …
jasmine.v - 08/22/2023 - 11:00
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The haunting reality of climate change and its impact on energy
… the frequency and intensity of extreme weather events that can significantly disrupt daily life, affect critical … to hypothermia and frostbite, while scorching heat waves can cause heat stroke and exhaustion. In 2023, Canada faced … also displacing communities and worsening air quality that can cause severe respiratory issues. Hydro Ottawa …
Rebecca.S - 10/25/2024 - 10:41