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Safety Around Electrical Equipment
Padmount Transformers
Throughout your neighbourhood, you’re likely to spot hydro poles and pad mounted transformers – locked green metal cabinets – that contain high voltage
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Helping customers resolve issues and complaints
Hydro Ottawa’s Customer Service team is here to help.
Whether it's an inquiry or complaint, your first contact should be with a Customer Service representative.
Types of DERs (Emergency back-up, Net metering, Load displacement and Stand-alone)
Four options exist for connecting energy sources like generators and batteries into your home or business electrical system:
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Detection & Restoration
When your lights go out, here are the steps we take to detect and restore the power as safely and as quickly as possible.
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Charged up for summer: Your EV road trip guide
Embarking on a summer road trip in your electric vehicle (EV) is an exciting and rewarding experience.
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Why we are working in your neighbourhood
Did you know that Hydro Ottawa delivers electricity to more than 364,000 homes and businesses in Ottawa and Casselman?
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An electric perspective on 2020
To close off the year, we sat down with Bryce Conrad, President and CEO of Hydro Ottawa, for a frank discussion about what 2020 has taught him about Ottawa’s resiliency, the duty he fe
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Conserve energy or be more energy efficient?
In May’s Electrifying a pan-Canadian electricity grid blog, we l
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Hot (energy) tips for a cool (and cost-efficient) home this summer
As spring blossoms into full swing and the promise of summer looms on the horizon, it's time to bid farewell to winter's chill and embrace the warmth of the season.
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Farms
If you own or operate a farm, here's important information about electricity rates.
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