Hydro Ottawa
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Manage Your Account Online

View your account balance, payment history, electricity usage and more.
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A reason to celebrate

Discover up to four ways to enter

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New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Know Safety, No Accidents

Electricity-related accidents and injuries can happen in unexpected ways. Stay safe!

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NEW SMART DEVICES EASIER TO USE AT HOME

Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.

Learn more about NEW SMART DEVICES EASIER TO USE AT HOME

Smart devices

Coming soon!

Get up to 50% back for installing electric vehicle charging stations for your business, fleet, workplace or multi-unit residential property.

Learn more about Coming soon!

EV Charger
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The choice is yours

Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs

Media & News

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hydro-poles
October 19, 2021
Hydro poles - they’re all around us in the city. They are such a common motif that they almost…
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A young couple on a bluff overlooking Algonquin Park on a fall day
October 19, 2021
When it comes to assigning blame to countries that are historically responsible for climate change…
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The Future Is Electric (EV Charger image)
October 19, 2021
OTTAWA - Hydro Ottawa is pleased to announce that it will soon receive support to help distribute…
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A young child touches a light socket
September 22, 2021
OTTAWA – Hydro Ottawa has launched its new “Know Safety, No Accidents” campaign to educate the…

Stay Connected

RESTORED: Power has been restored in Somerset ward. Thanks for your patience. #ottcity @cmckenney

Download our app and easily access restoration times through our outage map. It's updated every 15 minutes as new info comes in from our crews. #ottcity

Report power outages and downed #powerlines using Hydro Ottawa’s 24/7 outage line at 613-738-0188. #Ottcity Go to tweet →

Please drive carefully, When traffic signals are out, always treat intersections as all-way stops and proceed through intersections with caution. Thank you! #SafetyFirst Go to tweet →

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Our Annual Reports

HO Annual Report 2020 - EN

Annual Report 2020

Hydro Ottawa has released its 2020 Annual Report to its shareholder, the City of Ottawa, showcasing the company's strong performance amidst the challenges of a global pandemic.
Download Report about Annual Report 2020
Scorecard Title Page - EN

Scorecard 2020

Hydro Ottawa’s 2020 Scorecard is now available . Gain insight on how Hydro Ottawa is performing.
Download Report about Scorecard 2020
National Capital Region’s Top Employers 2021
Top Employers for Young People 2021 EN
Canadian HR Awards 2017
Canada's Best Diversity Employers 2019
2021 Canada's Greenest Employers
2019 Canadian HR Awards Winner