Hydro Ottawa
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Manage Your Account Online

View your account balance, payment history, electricity usage and more.
Already have an account?
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A reason to celebrate

Discover up to four ways to enter

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New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

Know Safety, No Accidents

Electricity-related accidents and injuries can happen in unexpected ways. Stay safe!

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NEW SMART DEVICES EASIER TO USE AT HOME

Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.

Learn more about NEW SMART DEVICES EASIER TO USE AT HOME

Smart devices

Funding for Electric Vehicle Chargers

Get up to 50% back for installing electric vehicle charging stations for your business, fleet, workplace or multi-unit residential property.

Learn more about Funding for Electric Vehicle Chargers

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The choice is yours

Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs

Media & News

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November 16, 2021
It’s that time of the year again, folks! There are holiday shopping lists to prepare, flashy deals…
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Lana Norton wears a hard hat and stands beside a meter
November 16, 2021
In Canada, women represent approximately one to two per cent of active powerline technicians…
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GRAN
November 16, 2021
“All human beings are born free and equal in dignity and rights.” These are the words inscribed on…
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November 16, 2021
Did you know that a heat pump is a great energy-efficient alternative to a furnace and air…

Stay Connected

Are you familiar with the #Ontario Electricity Support Program? Under this program, eligible #LowIncome customers may be eligible to receive a fixed monthly credit to reduce their #electricity bills. Learn more: https://t.co/nSryFUKxDb Go to tweet →

If you live in #Orleans and want to learn more about the upcoming reliability Systems Upgrade work in the area, join us tomorrow for a Virtual Public Information Session. Register here: https://t.co/vT1llX6ZoL @Laura_Dudas #ottcity Go to tweet →

#Contest Closing! Our Whiz Quiz for kids contest ends tomorrow Nov 30. Watch our safety videos and take the quiz with your kids so they can become #SmartAsAfox and be entered to win an iPad. https://t.co/0MMjmbyIec Go to tweet →

New funding for #EV chargers is coming to #Ottawa! Hydro Ottawa will soon have funding for EV charging stations! You may be eligible for up to 50% back for #EVchargers at your commercial property or multi-unit res. building. Applications begin Nov 30! https://t.co/PfoR6Ivomu Go to tweet →

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Our Annual Reports

HO Annual Report 2020 - EN

Annual Report 2020

Hydro Ottawa has released its 2020 Annual Report to its shareholder, the City of Ottawa, showcasing the company's strong performance amidst the challenges of a global pandemic.
Download Report about Annual Report 2020
Scorecard Title Page - EN

Scorecard 2020

Hydro Ottawa’s 2020 Scorecard is now available . Gain insight on how Hydro Ottawa is performing.
Download Report about Scorecard 2020
National Capital Region’s Top Employers 2021
Top Employers for Young People 2021 EN
Sustainable Electricity Company designation
Canada's Best Diversity Employers 2019
2021 Canada's Greenest Employers
2019 Canadian HR Awards Winner