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5:00 P.M. UPDATE: Hydro Ottawa makes progress on restoration efforts to bring power back to customers across Ottawa
OTTAWA – Hydro Ottawa continues to restore power to its customers across the city of Ottawa. As of 4:30 p.m. today, approximately 8,500 customers remain without power across the city of Ottawa.
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Rate options FAQs
1 - What is Customer Choice?
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their
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What to expect after switching electricity rate plans: Answering your top questions
Back in October 2020, the Ontario government released two electricity rate options for residential and small business customers (who are billed under the provincial Regulated Price Pla
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PSA: Hydro Ottawa prepares for possible outages ahead of severe thunderstorms set to hit the National Capital Region today
OTTAWA – Hydro Ottawa teams are making preparations to respond to possible power outages after Environment and Climate Change Canada issued a Special Weather Statement for the Ottawa region today.&
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Global Adjustment
The Global Adjustment (GA) is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market (spot market price) more accurately reflects the cost t
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Helping its customers and the nation's capital achieve environmental sustainability, Hydro Ottawa earns Canada's Greenest Employer for the 11th year
OTTAWA – Hydro Ottawa is celebrating its 11th win as one of Canada’s Greenest Employers.
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Zibi to become National Capital Region’s first carbon-neutral community thanks to innovative partnership with Hydro Ottawa and Kruger Products
Ottawa - A new partnership between Zibi, Hydro Ottawa and Kruger Products will put the National Capital Region on the map as a leader in combating climate change through the substantial reduction o
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Welcome
To help you save time, manage your electricity use and stay safe, here’s an introduction to some of our services and important information.
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Security Deposits
Like most companies in our industry, Hydro Ottawa may ask a customer for a security deposit.
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