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Customers and Utilities Fight Together to Stop Scams
As essential service providers, utility companies are committed to educating the customers we serve about the latest scam tactics being used to target them.
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Commercial (>50kW to <1,500kW) bill sample
This bill example allows you to find detailed explanations quickly and easily for each section of your bill.
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Electricity Charge
This is the cost of the electricity supplied to you during a billing period and is the only part of your bill that is subject to competition.
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Ontario Electricity Support Program
The Ontario Electricity Support Program (OESP) provides monthly on-bill credits for lower-income customers to reduce their electricity bills.
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Tiered pricing
Residential and small business customers on the Regulated Price Plan (RPP) who are billed under the tiered pricing structure pay a set rate for the electricity they consume up to a kilowatt-hour (k
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Cooling
How can I reduce my home’s cooling costs on hot summer days?
When the temperature soars in the summer, your electricity consumption can increase dramatically.
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Retail Electricity Contracts
You have two options for electricity supply.
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Help shape Ottawa's energy future: Take the survey
Utilities like Hydro Ottawa are continually planning for the future.
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Landlord and Property Managers
Hydro Ottawa has a Landlord and Property Managers Program available that helps landlords and property management companies to more effectively manage the electrical service for their r
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Electricity: The choice is yours
On June 1, 2020, the Ontario government announced that it intends to introduce a new customer choice rate optionality plan for residential and small commercial consumers who pay time-o
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