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Financial Assistance
We understand that sometimes life can take an unexpected turn, and as your community utility, we are here to help.
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DER frequently asked questions
Frequently Asked QuestionsHow is the electricity that I generate accounted for on my electricity bill?The accounting for electricity on your bill will depend on your subscribed DE
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COVID-19: Answering Your Top Questions
Tornadoes. Ice storms. Floods. And now, a pandemic. If there’s one thing we are familiar with at Hydro Ottawa, its crises.
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Delivery Charge
The delivery charge covers the costs of delivering electricity from generating stations across Ontario to Hydro Ottawa and then to your home or business.
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Unit Metering
More and more developers, contractors, building owners and condo corporations are choosing unit metering. Why?
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An electric perspective on 2020
To close off the year, we sat down with Bryce Conrad, President and CEO of Hydro Ottawa, for a frank discussion about what 2020 has taught him about Ottawa’s resiliency, the duty he fe
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Wanderlust – A story of sustainable exploring
With the COVID-19 pandemic requiring us to do our part to stay home and physically distance in order to combat the spread of the virus, a newfound hobby for many of us has been to dayd
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COVID-19: Our focus hasn’t changed
With new winter electricity rates recently announced by the province, and a second wave of the pandemic underway in our city, it's important to understand what options and support are
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Green Button and Third-Party Registration
The Green Button “Connect My Data” (CMD) standard is the North American energy industry standard for enabling easy access to, and secure sharing of, utility customer energy usage and a
Customers and Utilities Fight Together to Stop Scams
As essential service providers, utility companies are committed to educating the customers we serve about the latest scam tactics being used to target them.
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