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Conditions of Service
Hydro Ottawa’s Conditions of Service is the contract between Hydro Ottawa and its customers that outlines how we do business together.
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Outage Alerts
Power outages are challenging but unavoidable. Now, you can get the latest updates via SMS/text or email to help you plan accordingly.
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Ultra-Low Overnight (ULO)
Similar to Time-of-use (TOU) rates, with Ultra-low overnight (ULO), the price depends on when you use electricity.
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COVID-19 monthly update from our CEO
I hope this message finds you, your family and all your loved ones safe and healthy.
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Pool, Spa and Hot Tub
How do make my pool, spa or hot tub more energy-efficient?
Purchasing and installing a pool, spa or hot tub is a significant investment.
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Farms
If you own or operate a farm, here's important information about electricity rates.
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Archives
Archived Proceedings/Applications
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Draft Proofing and Insulation
How can I better insulate and draft-proof my house to make it more energy- efficient?
Improving the insulation in your home and draft-proofing around windows, doors, and other areas are a
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