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Outage Causes
We supply electricity to over 353,000 residences and businesses through a vast network of hundreds of thousands of individual components such as poles, cables, conductors and switches.
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A Message from our CEO
Dear Customer:
More than ever, this is a time to help one another.
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Higher power: We’re on the job during winter storms
We can all remember a time when the lights have gone out.
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Tree Trimming
When trees are close to overhead power lines, public safety and the uninterrupted supply of electricity can be compromised.
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Safe Digging
Planning outdoor work? Click before you dig.
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12 podcast episodes to energize your mind
Hydro Ottawa’s ThinkEnergy podcast looks at emerging trends and technologies, featuring conversations with fascinating experts in the fast
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Lighting up our city for energy efficiency
Since 2016, Hydro Ottawa (through our subsidiary, Envari Energy Solutions Inc.) has converted 58,000 of our city’s stre
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Helping customers resolve issues and complaints
Hydro Ottawa’s Customer Service team is here to help.
Whether it's an inquiry or complaint, your first contact should be with a Customer Service representative.
EV Adoption: The grid, the battery and the Evangelist
According to the U.S. Department of Energy, electric vehicles were invented nearly 200 years ago.
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