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Canada Post service disruption

We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.

Manage Your Account Online

Looking for online access to your account balance, payment history and electricity consumption? You can access a wealth of information about your Hydro Ottawa account.

Opening the doors to a hidden gem: Chaudière Falls

June 20, 2024

Summer is almost here and Ottawa threw up the shades once again to let sunlight and people in for the 2024 edition of

Claim for Damages

August 29, 2019

Hydro Ottawa recognizes that the electricity we deliver is an important service and we take our responsibility to provide safe, reliable service to our customers very seriously.

Billing & Payment