About Us | Hydro Ottawa

Canada Post service disruption

We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more

Our Company

Our Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.

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Governance

We are wholly-owned by the City of Ottawa and governed by an independent Board of Directors appointed by its shareholder.

Regulatory Affairs

Our distribution rates and services are regulated by the Ontario Energy Board, an independent provincial government agency.

Policies

Our Conditions of Service and documented policies define how we work with our customers and provide safe, reliable electricity.

Canada Post service disruption

Our Company

Governance

Regulatory Affairs

Policies

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