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Request a Service

Hydro Ottawa offers a full suite of services to our customers, most of which are completely free. We are here to help ensure that construction, renovation, and tree trimming projects are electrically safe.

The services we offer range from installing electrical services in new buildings, to assessing and replacing current electrical equipment to ensure that it is up to safety standards, to helping customers install renewable generation equipment as part of the microFIT program.

You can browse and request many of these services online using our service request form. So whether you are building a new business, expanding your existing business, moving to a new location, or have a question or a concern, we have you covered.
 

Hydro Ottawa substation

Electrical Service

Hydro Ottawa offers a wide range of services to meet our customer needs.

A Hydro Ottawa tree trimmer in an aerial bucket assessing trees in the proximity of wires

Forestry Service

Trees that are in close proximity to overhead power lines could compromise public safety and the reliability of your electricity supply.

Moving boxes in home

Moving

We can help make your move a little easier. Simply request that we turn on the electricity at your new address, or turn off service at your old address... all online.

Landlord and Property Managers

Landlord and Property Managers

Hydro Ottawa has a Landlord and Property Managers Program available that helps landlords and property management companies to more effectively manage the electrical service for their rental units.

Customer Service

  • Phone (-613) 738-–6400
  • Email custservice@hydroottawa.com
  • Fax (-613) 738-–6403

Available weekdays between 8am - 8pm
(Excluding statutory holidays)

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