Hydro Ottawa paper bill with pen on top

Rates and Conditions

Effective November 1, 2019 electricity rates changed for Regulated Price Plan (RPP) customers. The majority of residential customers are on the RPP. These rates are set by the Ontario Energy Board.

Business rate information can be found here.

Rates effective November 1, 2019

Residential Rates in effect between May 1, 2019 and October 31, 2019.


Time-of-Use Pricing for Winter Period (November 1 to April 30)

Off-Peak (7 p.m. to 7 a.m.) Weekdays, all day Weekends and holidays $0.101/kWh
Mid-Peak (11 a.m. to 5 p.m.) Weekdays $0.144/kWh
On-Peak (7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.) Weekdays $0.208/kWh


Transmission $0.0126/kWh
Hydro Ottawa Variable and Other Charges - RPP1 $0.0039/kWh
Hydro Ottawa Variable and Other Charges - Non RPP $0.0047/kWh
Hydro Ottawa Fixed and Other Charges $24.29/month
Smart Meter Entity Charge $0.57/month
Low Voltage Services Charge $0.00006/kWh
Delivery Line Loss Charge See below for calculation2



Ontario Electricity Rebate


Other Charges

Learn about some of the additional rates and charges that may appear on your bill.

1. The Ontario Energy Board (OEB) sets the residential and small business rates for electricity under Ontario’s Regulated Price Plan (RPP). The OEB reviews and adjusts these rates, if required, twice a year: in the summer (May 1) and in the winter (November 1). The vast majority of Hydro Ottawa customers pay Time-of-Use rates. If you are a Tiered price customer, please visit oeb.ca for more information.

2. The Delivery Line Loss Charge is calculated by multiplying the Electricity Charge Consumption (per RPP Category) by the loss factor and then multiplying this number by the current month’s Electricity Charge under the RPP rate.

3. For customers who do not purchase their electricity from an electricity retailer, a monthly administration fee of $0.25 is added to the regulatory charge to recover a portion of the cost of systems required for the market.

4. The Ontario Electricity Rebate (ORE) applies to customers’ bills effective November 1, 2019 and reduces the pre-HST amount of the bill. The ORE largely replaces the Fair Hydro Plan adjustments to the price of electricity.