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![powerline-safety](/sites/default/files/styles/cropped_split_block_mobile_375x265/public/2021-09/HO_SafetyCampaign_WebImages_2_0.png?itok=5YaEh9bd)
Manage Your Account Online
Looking for online access to your account balance, payment history and electricity consumption?
Earlier today, Hydro Ottawa experienced technical difficulties affecting some online services, including our online outage reporting and customer portal, MyAccount (including Hydro Ottawa’s mobile app).
Hydro Ottawa’s online services have been fully restored. Please note it may take up to 24 hours for customers’ MyAccount profiles to be up to date.
We apologize for any inconvenience and thank you for your patience and understanding.
Looking for online access to your account balance, payment history and electricity consumption?