If you would like to cancel your online billing registration, you can complete our online Contact Us form, chat with one of our online agents through MyAccount, or call us at 613-738-6400.
We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.
If you would like to cancel your online billing registration, you can complete our online Contact Us form, chat with one of our online agents through MyAccount, or call us at 613-738-6400.