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Our Smiles Brighter
See yourself in a new light
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Shining a light on Christie Lake Kids
“In the presence of nature, a wild delight runs through the man, in spite of real sorrows.” -Ralph Waldo Emerson, 19th century American poet and philosopher
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COVID-19: Our focus hasn’t changed
With new winter electricity rates recently announced by the province, and a second wave of the pandemic underway in our city, it's important to understand what options and support are
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Terms of Use
These Terms of use were last updated on April 2nd, 2025
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I’d like my bill payment to be automatically deducted from my bank account. How can I make this happen?
You can register for Pre-Authorized Payment (PAP) online. You will first need to set up an online account.
Will I continue to receive a paper bill in the mail?
No. Once you have registered for online billing, you will receive an email notification when your bill is ready.
Canada Post mail delivery resumes
We remind customers that online options remain available to access your Hydro Ottawa bill and account informati
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Rate Plan Comparison Tool
If you need help choosing which rate plan works best for you, you can take advantage of our Rate Plan
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Time well spent: Volunteer Ottawa
“Volunteers do not necessarily have the time; they have the heart.” &
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