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Equal Monthly Payment Plan
With an Equal Monthly Payment Plan (EMPP), you can even out your payments over time.
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How do I sign-up for equal monthly billing?
You can register for equal monthly billing by enrolling in our Equal Monthly Payment Pla
What if I forget my password?
If you have forgotten your password, go to the online account page and click "Reset password”.
How do I add an additional account to my existing online account (MyAccount)?
Adding an additional account to your existing online account with Hydro Ottawa can be completed online.
Received a ‘Do Not Proceed’ on your locate?
As part of Hydro Ottawa’s commitment to customer service and safety, it is our responsibility to review any proposed excavation activities taking place around our electrical infrastruc
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Online Billing
Switch to online billing – it’s easy and convenient.
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1:00 p.m. Freezing rain causes multiple power outages across Ottawa
OTTAWA – Heavy freezing rain has downed wires and tree branches across Hydro Ottawa’s service territory today.
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6:30 P.M. UPDATE: Restoration efforts focused on 20 large clusters
OTTAWA – As of 6:30 p.m. just under 34,000 customers remain without power across the city of Ottawa.
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5:00 P.M. UPDATE: Hydro Ottawa makes progress on restoration efforts to bring power back to customers across Ottawa
OTTAWA – Hydro Ottawa continues to restore power to its customers across the city of Ottawa. As of 4:30 p.m. today, approximately 8,500 customers remain without power across the city of Ottawa.
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