Hydro Ottawa issues bills on a monthly basis and you will receive your first bill within four to six weeks of opening an account.
New accounts are subject to an Account Set-up Charge. This charge also applies when a customer moves from one address to another.
Canada Post service has resumed, but mail delivery may still be delayed. We understand that this may cause inconvenience, and we want to help you stay on top of your account and avoid late fees. Manage your account online anytime with MyAccount. Learn more
