Once your new rate plan is in effect, there will be a two to three week delay for us to update your online usage display. Once the update is complete, your energy usage and billing information will be shown retroactively to your effective date.
Canada Post service has resumed, but mail delivery may still be delayed. We understand that this may cause inconvenience, and we want to help you stay on top of your account and avoid late fees. Manage your account online anytime with MyAccount. Learn more
Once your new rate plan is in effect, there will be a two to three week delay for us to update your online usage display. Once the update is complete, your energy usage and billing information will be shown retroactively to your effective date.