If you receive a message that your account has been locked, it may be that an incorrect password has been attempted more than six times. As a security measure, your account has been locked for 24-hours. Should you require access prior to the end of the 24-hour period, a Customer Service representative would be happy to unlock your account for you at 613-738-6400.
Canada Post service has resumed, but mail delivery may still be delayed. We understand that this may cause inconvenience, and we want to help you stay on top of your account and avoid late fees. Manage your account online anytime with MyAccount. Learn more
