Hydro Ottawa invites customers to shape Ottawa’s energy future together

September 16, 2024

OTTAWA – September 16, 2024 – Hydro Ottawa is inviting its customers to play a key role in shaping the future of Ottawa's energy landscape. The utility has launched a public engagement survey to gather feedback on its 2026-2030 investment plan, which will guide how Hydro Ottawa prepares its electrical grid for the challenges and opportunities ahead.

As Canada transitions towards a net-zero future by 2050, the demand for electricity will grow significantly. More and more customers are switching to electric vehicles, installing solar panels, and adopting other clean energy technologies. This shift towards sustainability, coupled with our region’s growth and the increasing frequency of severe weather events, requires a grid that is not only sustainable and efficient, but also resilient.

Hydro Ottawa's 2026-2030 investment plan has been developed to ensure that the electrical grid can meet these evolving needs. This means investing in new infrastructure to accommodate increased demand, upgrading aging equipment, and strengthening the grid's resilience against both physical and cyber threats.

Residents are encouraged to complete the survey by October 4, 2024. Anyone interested in learning more about Hydro Ottawa’s 2026-2030 investment plan and completing the survey can do so at hydroottawa.com/ourfuture.

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Quick facts

  • Hydro Ottawa has launched a public engagement survey seeking feedback on its 2026-2030 investment plan
  • The survey is open from September 16, 2024 - October 4, 2024
    • Customers will receive an email providing a link to the survey
  • Significant investment in Hydro Ottawa’s distribution systems are required in order to meet the growing demand for electricity
    • Our four priority investment areas are growth and electrification, replacing and upkeeping aging infrastructure, modernizing our grid, and increasing grid resilience
  • Electrical grids across Canada will need to at least double current capacity in order to meet the projected demand in 2050
    • This includes boosting the capacity of key assets such as substations, transformers, and overhead/underground lines
  • Around 25 per cent of Hydro Ottawa’s assets have reached the end of their expected service life. Another 15 per cent will reach this point within the next decade.
    • Hydro Ottawa is focusing its asset investment and maintenance programs on reducing these numbers; ultimately reducing the risk of asset failure

Quote

“We are committed to building a sustainable energy future for Ottawa, and we know that our customers are a vital part of this journey. We encourage all of our customers to participate in this survey and share their thoughts on how we can best prepare for the future. Their insights will be invaluable as we develop our investment plan.”

- Bryce Conrad, President and Chief Executive Officer

Media contacts

Susan Fekete
Manager, Media and Public Affairs
Hydro Ottawa
Tel: 613-738-5499 ext. 2345
[email protected]

About Hydro Ottawa Limited

Hydro Ottawa Limited, a subsidiary of Hydro Ottawa Holding Inc., delivers electricity to approximately 364,000 homes and businesses in the City of Ottawa and the Village of Casselman. For more than a century, Hydro Ottawa has supplied its customers with clean, safe and reliable power to help build a vibrant and sustainable national capital region. As a leading partner in a smart energy future, Hydro Ottawa proudly contributes to the well-being of the community it serves through its integration of innovative and sustainable business practices, corporate citizenship initiatives, and offering best-in-class customer service.

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