Multi-unit residential | Hydro Ottawa

Multi-unit residential

Multi-unit residential

Upgrade insulation, lighting, and HVAC for better living conditions

Explore retrofit and decarbonization strategies designed for multi-unit residential and affordable housing – balancing tenant comfort, energy performance, and long-term resilience.

Grounded in deep dive reports, this content offers practical, evidence-based strategies to improve building performance and tenant wellbeing.

Learn your way

There’s a lot to dig into – pick the format that works best for you:

01
Questions and answers
Fast answers to key questions about energy efficiency in multi-unit residential buildings

Decarbonization efforts in MURBs aim to drastically reduce greenhouse gas emissions by transitioning away from fossil fuels and towards electrification powered by renewable energy sources. High-performance building design focuses on enhancing energy efficiency and occupant comfort through improved building envelopes, efficient mechanical systems, and smart controls. Both aim to improve the quality of life for inhabitants, create more sustainable communities, and contribute to climate goals.

The building envelope significantly impacts energy consumption by influencing heat loss/gain, air leakage, and moisture management. Strategies to improve envelope performance include increasing insulation in walls, roofs, and floors; using high-performance windows with thermal breaks and low-e coatings; implementing effective air sealing to reduce air leakage; and employing rainscreen wall systems to control moisture. Reducing thermal bridging through balconies and other building elements is also vital.

In decarbonization, the primary focus is moving from fossil fuel-based systems to electric systems. Heat pumps (air-to-water, air-source, variable refrigerant flow) are preferred as they are highly efficient at providing both heating and cooling. Electrification of DHW using heat pumps is also essential, paired with low-flow plumbing fixtures. System design should consider submetering and proper controls.

Ventilation is crucial for maintaining indoor air quality by removing pollutants, controlling moisture, and ensuring fresh air circulation. Strategies such as Energy Recovery Ventilators (ERVs) and Heat Recovery Ventilators (HRVs) are recommended to improve ventilation efficiency. Proper design and installation are required, including ductwork concealment, appropriate air intake and exhaust placement, and preventing contamination of fresh air intakes with exhaust. A balance between natural and mechanical ventilation should be considered.

Sustainable massing involves breaking down large building masses to allow for light and air penetration. Leaner, thinner floorplates should be preferred over deep ones. Buildings should be oriented to maximize sunlight exposure, especially towards the south. Unit design should prioritize access to light and air through proper aspect ratios (minimum 2x3), windows in bedrooms, and flexible layouts. Consideration of exterior elements such as balconies and their impact on shading is also essential.

Submetering of utilities such as electricity, gas, and water is critical because it provides occupants with feedback on their consumption, promoting behavioral changes that can result in decreased energy and water usage. It also allows for more accurate billing, and encourages residents to conserve since they are directly responsible for costs. Submetering technology, along with smart building automation systems (BAS), enables ongoing monitoring and verification of building performance.

Resilience in MURBs aims to ensure that buildings remain habitable and functional during extreme events such as power outages or severe weather. Strategies include decentralizing energy and water systems by utilizing renewable energy generation and on-site storage, using rainwater harvesting systems, "armoring" the building with enhanced fire or seismic safety features, and utilizing backup power systems located above flood levels. Designs that promote thermal autonomy and passive survivability are critical, including high-performance enclosures and materials that maintain effectiveness under a wide range of conditions.

Post-occupancy evaluation (POE) is critical for assessing the actual performance of a building after it has been occupied. It involves collecting data on operational performance, indoor environmental quality, and occupant satisfaction to identify any areas for improvement. Commissioning, particularly enhanced commissioning, ensures building systems are properly installed and functional, aligning with design specifications. This combination of approaches promotes ongoing refinement of designs, ensuring high building performance and comfortable, healthy environments for occupants.

02
Listening guide
 

Short on time? Tune in to this AI-generated discussion between two hosts as they break down the key content from the deep dive reports at a high level.

 
Multi-unit residential: building smarter, living better

 
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03
Deep dive

Gain actionable insights into improving energy efficiency in multi-unit residential buildings through cost-effective retrofits, including EBCx, standard, and deep retrofits, while addressing financial and technical challenges.

Decarbonization roadmap for multifamily affordable housing

Document length: 17 pages

Estimated reading time:

  • Full reading: ~30 - 60 minutes
  • Skim reading: ~10 minutes

Summary:
This manual provides a structured approach for decarbonizing affordable multifamily housing in New York City in compliance with Local Law 97 (LL97). It outlines strategies for meeting greenhouse gas (GHG) emissions limits, highlights cost-effective retrofit options, and includes case studies of different housing typologies. The roadmap offers a practical guide for property owners, developers, and policymakers to implement energy-efficient retrofits while improving tenant comfort and reducing operational costs.While focused on NYC, the manual's strategies and methodologies offer valuable insights for Canadian stakeholders facing similar decarbonization challenges in the context of Canada's national and provincial climate plans.

Authorship:
Prepared by the Building Energy Exchange (BE-Ex) in collaboration with NYC Department of Housing Preservation and Development (HPD), Steven Winter Associates, and Bright Power. Published April 2023.

MURB design guide: Enhancing the livability and resilience of multi-unit residential buildings

Document length: 48 pages

Estimated reading time:

  • Full reading: ~1.5–3 hours
  • Skim reading: ~30–60 minutes

Summary:
This guide serves as a comprehensive resource for architects, engineers, and policymakers involved in designing MURBs. It focuses on energy efficiency, sustainability, resilience, and livability, aligning architectural design with building science principles. The document is structured into key sections, covering MURB design fundamentals, passive and active building systems, commissioning, post-occupancy evaluations, and resilience strategies. It provides practical recommendations, case studies, and a knowledge management framework for professionals.

Authorship:
Authored by Ted Kesik (University of Toronto), Liam O’Brien (Carleton University), and Terri Peters (Ryerson University), with contributions from additional experts. Sponsored by BC Housing, the Ontario Ministry of Research and Innovation, and the Daniels Faculty of Architecture, Landscape, and Design at the University of Toronto. Published February 2019.

Achieving high-performance multi-unit residential buildings: The opportunities

Document Length: 10 pages

Estimated Reading Time:

  • Full Reading: ~15–30 minutes
  • Skim Reading: ~5 minutes

Summary:
This document explores strategies for improving the energy efficiency of multi-unit residential buildings (MURBs), challenging the common misconception that MURBs are inherently more efficient than single-detached homes. It highlights key factors affecting energy consumption and outlines opportunities for better performance in six main building performance themes.

Authorship:
Prepared by Canada Mortgage and Housing Corporation (CMHC) as part of its High-Performance MURB series. Published in 2020.

Castleview building retrofit roadmap: 1755 Frobisher Lane, Ottawa

Document length: 18 pages

Estimated reading time:

  • Full Reading: ~45 minutes – 1 hour
  • Skim Reading: ~15–20 minutes

Summary:
This roadmap explores energy retrofit strategies for the Castleview building, a 26-storey residential high-rise with 242 units, built in the early 1970s. It assesses the building’s energy performance and identifies inefficiencies such as heat loss through glazing and balconies. Three levels of retrofit — light, medium, and deep — are presented, each designed to progressively improve energy performance and reduce greenhouse gas emissions.

Authorship:
Prepared by RDH Building Science Inc., including building science specialists and energy analysts Andrea Pietila, Sarah Gray, Drew Chong, and Cecilia Skarupa. Published in 2022.

Tools and links

Tools to help you plan and implement retrofits.

01
Glossary
Definitions at a glance
02
Funding and financing
Support to help you save
03
Carbon pathway study
Steps to lower emissions
04
ENERGY STAR Portfolio Manager
Benchmark building performance
05
RETScreen
Evaluate project impact
06
Natural Resources Canada Retrofit Hub
Additional helpful resources
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