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Flooding
When flood water makes contact with electrical systems it can lead to an increased risk of electric shock, possibly resulting in serious injury or death.
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Residential Renovations
If you're renovating your home, here are some helpful tips and useful advice regarding electrical service to keep in mind.
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Programs and Incentives for Businesses
Save Energy For BusinessGet help making your business more energy efficient.
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A journey through the grid: From creation to you
Akin to the longstanding Canadian television series “How it’s Made,” we’re about to take you on an adventure to understand the journey of electricity.
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Severance, Variance, and Permits
Where Hydro Ottawa electrical distribution infrastructure exists or electrical servicing is needed, consult with Hydro Ottawa before seeking City of Ottawa approvals.
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Privacy Notice
HYDRO OTTAWA CUSTOMER PRIVACY NOTICEThis Customer Privacy Notice describes the principles Hydro Ottawa will use to protect the privacy of Personal Information of customers and other indivi
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Kanata North System Expansion
January 2025 - October 2025
Distributed Energy Resources (DERs)
You have the power.
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Why does my account no longer show time-of-use information?
Time-of-use information will only appear if your online account is active.
How to protect your appliances from a power surge
Power outages are often an inconvenience.
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